Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
387 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Defensive Driving and Traffic School, Online or Classroom format.
National Traffic Safety Institute (ntsi.com) has 387 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
387 approved reviews, newest moderated first
The website was easy to use the course itself was easy breezy
By bienv O.
Response from National Traffic Safety Institute· Aug 25, 2024
Greeting Bieny, Thank you for leaving this terrific review and your 5 shiny stars! Welcome to the NTSI family Bieny!
Pros: *Extremely thorough information accurately geared to NY state laws. *Provides a written document summarizing the main points which is needed to answer many questions that ask for specific statistical numbers. Cons: *Time wasted. Every module specifies a certain time that must pass before you can answer the quiz, most of which were 45 minutes or more. It is geared towards poor and extremely slow readers. By the time I was able to answer the questions after reading all the information, during which I completed household chores rather than sitting in front of a computer for 45 minutes doing nothing, many of the specific details were forgotten. Suggestion: Allow the person paying for this program to tailor the pace themselves.
By Pamela S.
Response from National Traffic Safety Institute· Aug 25, 2024
Hello Pamela, Thank you for taking the time to leave this wonderful review. We understand the timed modules can be frustrating. These are the guidelines set forth by the State which we must follow. We thank you Pamela for sharing your concerns with NTSI, we are pleased to see you did find value in our course. Thank you again Pamela for this wonderful review. Welcome to the NTSI family, please stay safe!
Excelente curso m proporcionó mucha información q necesitaba conocer acerca del tema alcohol y drogas dentro d las leyes d conducción en Estados Unidos.
By Dayra G.
Response from National Traffic Safety Institute· Aug 19, 2024
Hola Dayra, ¡Gracias por su maravillosa reseña y por esas cinco fantásticas estrellas! Nos alegra saber que ha adquirido información valiosa que le ayudará con sus habilidades de conducción. ¡Gracias nuevamente Dayra por esta maravillosa reseña! ¡Bienvenido a la familia NTSI!
This was a great course. A good refresher for some great issues. I was able to take the course over a few days at my convenience so I didn’t have to sit in front of my computer for the whole time at once. You made the whole thing easy. Thank you
By Paul R.
Response from National Traffic Safety Institute· Aug 19, 2024
Greetings Paul, Thank you for your wonderful review and those five marvelous stars! NTSI works hard to continue to bring educational as well as engaging courses to the market, courses that you can work on at your time at your pace. We are thrilled to see we have hit the mark with you Paul! Thank you again Paul for your wonderful review and welcome to out NTSI family!
Easy to access and easy to understand.
By Peter F.
Response from National Traffic Safety Institute· Aug 19, 2024
Hello Peter, Thank you for taking the time to leave this review as well as those five fantastic stars! NTSI works hard to bring curriculum that is both easy to navigate and understand. We are thrilled to hear that is what you found taking our course. Than you again Peter for this review, welcome to the NTSI family!
Aquí encontré valiosa información que ignoraba y reforcé las que ya sabía también aprendí a valirar las buenas acciones al andar detrás del volante gracias
By Ellyksson C.
Response from National Traffic Safety Institute· Aug 6, 2024
Hola Ellyksson, ¡Gracias por tu evaluación honesta y por tus cinco estrellas brillantes! Nos alegra mucho saber que utilizará lo que ha aprendido en el futuro para mejorar sus habilidades de conducción. Gracias Ellyksson por esta maravillosa reseña y tus cinco brillantes estrellas. ¡Bienvenido a la familia NTSI!
Very competent & professional company. Things went smoothly today in completing their course.
By Michael S.
Response from National Traffic Safety Institute· Aug 6, 2024
Hello Michael, Thank you for taking the time to leave this wonderful review as well as those five fantastic stars! We are elated to hear of your experience with taking our course! Glad things went smoothly for you! Thank you again Michael for the wonderful review as well as those fantastic stars! Stay safe Michael and welcome to the NTSI family!
Hi! it's a pleasure for me to work with NTSA I'm very happy I learned a lot with you and I really liked the questions.😉
By Django M.
Response from National Traffic Safety Institute· Jul 21, 2024
Hello Django, Thank you for your review and your 5 fantastic stars! Welcome to the NTSI Family Django!
