Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NTE.GLOBAL is an independent fan-made merchandise and proxy-purchasing store created for fans of Neverness to Everness. We bring together character-inspired collectibles, everyday accessories, and selected official merchandise in one convenient place for collectors around the world.Our catalog includes plush toys, figures, acrylic stands, badges, keychains, clothing, cosplay costumes and props, posters, pillows, phone cases, jewelry, gaming peripherals, keyboards, keycaps, mouse pads, and more. Shoppers can browse by character—including Nanally, Mint, Lacrimosa, Shinku, Hotori, Jiuyuan, Chiz, and other NTE characters—or explore new releases and preorder items.We work with independent creators, production partners, and trusted third-party sources, while also developing selected fan-made designs. Product details, available options, sizing, preorder status, and relevant sourcing information are displayed on each product page so customers can make informed decisions before ordering.Orders are shipped internationally from our warehouse in China. Shipping costs and delivery estimates depend on the destination and product type. Once an order is dispatched, customers receive tracking information by email. Our team is available to assist with product questions, order updates, shipping concerns, and after-sales support through email and WhatsApp.NTE.GLOBAL is built by fans for the NTE community, with a focus on expanding character collections and making harder-to-find merchandise more accessible.NTE.GLOBAL is not affiliated with, endorsed by, sponsored by, or officially authorized by Neverness to Everness, Hotta Studio, Perfect World, or any related rights holders.
NTE (nte.global) has 16 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 11 reviews with 5 stars · Clear filters
The seller provided excellent service; when I received a damaged acrylic stand, they sent a replacement.
By Judy A. R.
Response from NTE· Jul 24, 2026
We are delighted to provide you with a better experience, and we appreciate your understanding and support.
Ordered a pillow case and pillow insert… I got the pillow case but 2 weeks later still no pillow insert, I STILL havent recieved it yet, I also didnt get a track n trace, nothing, so no way to track anything or knowing where it is… I will adjust this review if I still recieve what I order… EDIT: After 2 months package finally arrived, took this long duo the size of the package! Everything in the package was clean and looking very beautiful! Worth the wait!
By customer
Response from NTE· Jul 24, 2026
Hello, the pillow insert is quite large, which will result in a longer shipping time. We have sent you an email to explain the situation and offer our apologies; we would appreciate it if we could stay in touch, and we hope for your understanding.
Package arrived in one piece exactly what i ordered im happy 5/5 would purchase again
By customer
Response from NTE· Jul 24, 2026
Thank you!
