Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NTE.GLOBAL is an independent fan-made merchandise and proxy-purchasing store created for fans of Neverness to Everness. We bring together character-inspired collectibles, everyday accessories, and selected official merchandise in one convenient place for collectors around the world.Our catalog includes plush toys, figures, acrylic stands, badges, keychains, clothing, cosplay costumes and props, posters, pillows, phone cases, jewelry, gaming peripherals, keyboards, keycaps, mouse pads, and more. Shoppers can browse by character—including Nanally, Mint, Lacrimosa, Shinku, Hotori, Jiuyuan, Chiz, and other NTE characters—or explore new releases and preorder items.We work with independent creators, production partners, and trusted third-party sources, while also developing selected fan-made designs. Product details, available options, sizing, preorder status, and relevant sourcing information are displayed on each product page so customers can make informed decisions before ordering.Orders are shipped internationally from our warehouse in China. Shipping costs and delivery estimates depend on the destination and product type. Once an order is dispatched, customers receive tracking information by email. Our team is available to assist with product questions, order updates, shipping concerns, and after-sales support through email and WhatsApp.NTE.GLOBAL is built by fans for the NTE community, with a focus on expanding character collections and making harder-to-find merchandise more accessible.NTE.GLOBAL is not affiliated with, endorsed by, sponsored by, or officially authorized by Neverness to Everness, Hotta Studio, Perfect World, or any related rights holders.
NTE (nte.global) has 16 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
16 approved reviews, newest moderated first
They do deliver products and are largely decent, but product quality varies as well as the visual accuracy of the item. For the price however, it is worth it in most cases. Expect a slightly longer delivery time as you have to factor in production in most cases. Products are made by third parties and thus is responsible for any issues listed. I believe the business means well.
By Matthew M.
Amazing communication!
By customer
Decently fast shipping, considering the location, tracking worked the whole way! Did not receive an item but they made it right and sent me a new one! Will do business again.
By Momo
The items I ordered showed up in good condition and on time, so I'm pleased with that. However, I would put a small word of caution to anyone ordering body pillows: double-check the design after changing the pillow material. I got a different design than the one I wanted due to this oversight. I still got one of the designs I was thinking about getting, so I didn't send it back, but it was a surprise to see a different design than the one I thought was going to show up.
By SJKremer
Kind answers and good service
By customer
Items were as described, packaged carefully and shipping time wasn't bad. The only reason I'm giving this 4 stars instead of 5 is that I made a mistake and had the wrong address listed for shipping. I realized my error and contacted support asking to change it as my order had not shipped yet, I got no response from support until the day after my order shipped, apologizing and saying that it was too late. Luckily the incorrect address was someone I was able to have ship it to my correct address, but if the request had simply been answered in time that wouldn't have been necessary.
By Gundam P.
Product quality was amazing and the options of merch is also that but the time it took to arrive was alot longer than anticipated.
By BN
I've been surprised by the quality of the items I bought. That was a good experience and I'll probably buy again later. Please make a iroi body pillow , we REALLY need that, please iroi !
By Slytrackk
Response from NTE· Sep 6, 2026
It has already been released.
