The service was quick and simple and…
The service was quick and simple and the customer assistance was very friendly and helpful!
By Andy G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
144 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
National Tire & Battery is listed under Auto Parts & Wheels.
National Tire & Battery (ntb.com) has 144 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
144 approved reviews, newest moderated first
The service was quick and simple and the customer assistance was very friendly and helpful!
By Andy G.
Went in to get air in my tires. Not only did they take care of that, they discovered a nail in one of the tires and repaired it right away. Excellent customer service!
By Patti A.
Came in for an oil change, & ran over a screw in the parking lot - staff took my vehicle right away to fix the issue.
By Jessica L.
THANK YOU, NTB!⭐️⭐️⭐️⭐️⭐️ Absolutely the BEST service I have had with kind, knowledgeable and hardworking staff @4600 Kirkwood Highway in Delaware. I got a flat tire on my new RAV4 and when the actual Toyota dealer told me to come back in a couple days because they had no matches, Justin took me that day and had me back on the road quickly! You have gained a new customer and I am grateful!⭐️⭐️⭐️⭐️⭐️
By Michele Minker M.
Kaylee was amazing! Got us right in for a tire repair!! Will definitely be back!
By Travis A.
Got a oil change and tire rotation and gave me a reasonable. Price and there all very nice people down there they try to help people any way they can
By Mike
Store in McLean, VA seemed to be unable to forecast when they would be done. Gave and missed three times for completion. I complained after the third time and then it got done. Wasted my weekend and frustrated myself due to their incompetence. Never again.
By Hutch D.
The store at 5890 Brook Rd, Richmond, VA has the BEST staff, they are very professional, friendly, thoughtful and know their jobs. I am never given a run around or a bunch of if ands or buts when it comes to the repairs my car need. I Highly rtecommend this location for car repairs. A BIG thank you to Rohan, Mike and Joe keep up the good work.
By Brenda L.