Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
485 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The ultimate Point of Sale solution for your business. The NRS POS+ bundle comes with everything you need to run your store including a set of reliable hardware & state-of-the-art software with store management tools to help your business grow!
National Retail Solutions (nrsplus.com) has 485 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
485 approved reviews, newest moderated first
Great team to work with
By semoun S.
Response from National Retail Solutions· Apr 27, 2021
Thank you very much! We take your feedback seriously and very much appreciate your acknowledgement. Did you know... You can refer your friends for POS and/or NRS PAY and earn $$$ rewards for referring! nrsplus.com/refer
Really enjoying my POS system.....very helpful, Customer friendly, simple to use, and very great price. It makes running my business easier.
By Chef P.
Response from National Retail Solutions· Apr 22, 2021
Thank you very much for your glowing review. We take great pride in providing easy-to-use, excellent products and services, and we take customer support very seriously. Oh, and you can make even more $$$ by referring friends! - Go to nrsplus.com/refer.
Stay away, bad business, bad customer service, very bad tech support, overall very bad company. I will not suggest this company to anyone.
By Jak
Response from National Retail Solutions· Apr 12, 2021
Hi Jak. We apologize for any inconvenience that may have occurred. We take our customer care very seriously and are concerned over what happened. Please give a call to 800-215-0931 asap and ask to be escalated to Roque. He will be able to help you and provide any info needed! We want to make this right for you, so whenever you have the chance, feel free to contact us.
POOR TECH SUPPORT, AND SYSTEM IS BAD, ALWAYS HAVE PROBLEMS. ZERO HELP FROM SUPPORT TEAM.
By SHOP G.
Response from National Retail Solutions· Apr 8, 2021
Hi Shop Go. We take our customer care very seriously and are concerned over what happened. We apologize for any inconvenience that may have occurred. You can call 800-215-0931 asap and ask to be escalated to Roque. He will be able to help you and provide any info needed! We want to make this right for you, so whenever you have the chance, please contact us.
worst customer service ever. Dont buy...
By Rokibul I.
Terrible customer service. Do not buy
By Torrance M C.
Very professional team to work with, maybe I am not paying the cheapest, but I am comfortable that I am with the company that doesn't lock me in with all these expensive get out of the contract clauses which exist with these credit card processing industry.
By Rana
Pedro is very helpful and kind, thank you for helping us and providing all the information needed, sadly we couldn't keep this machine because its not what we actually need right now. But besides that, the POV is very easy to use, thanks to Pedro for providing the tutorials as well.
By For Sure T.
Response from National Retail Solutions· Jan 15, 2021
Hi, thank you so much for the kind review! NRS is always here for you and our product line is continuing to expand into new industries. Check back with us soon to see if our POS system is updated to work better with your business needs. We would be more than happy to have you back!
