Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
485 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The ultimate Point of Sale solution for your business. The NRS POS+ bundle comes with everything you need to run your store including a set of reliable hardware & state-of-the-art software with store management tools to help your business grow!
National Retail Solutions (nrsplus.com) has 485 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
485 approved reviews, newest moderated first
Thank you for Sendy for your great support and patience. You been super helpful
By Wajdi El D.
Response from National Retail Solutions· Mar 18, 2026
Thanks for the review, Wajdi! We strive to treat our customers like NRS family!
Rahul Singh ext 1239 Give 5 stare Service to recover my Nrs system Thanks a lot
By Cloud C.
Response from National Retail Solutions· Mar 17, 2026
Thanks for your review! We're glad that Rahul was able to assist you with your recovery! We strive to provide services that aid in the growth of your business!
Amazing team
By robin G.
Response from National Retail Solutions· Mar 16, 2026
Thanks for the 5 stars, Robin!
The worst company i have ever dealt with. They constantly have problems. I have had 2 business set up with them for almost 7 years and the tech support is useless most of the time. I have had inventory issues where for almost 3 months no inventory was being tracked and then I had to audit my whole store of over 3000 items to correct the issue. When I asked at least not to pay my $99 for the month that the system was down they said you are renting the license and that has nothing to do with if the cloud is working or not. I run my business remotely and I have been logged out of my app and the portal for almost 2 weeks and counting. This has happened several times before but never this long. I always hear my ticket is high priority and I will get a call back from a technician but in 7 years with this mickey mouse company I have not received one call back or ever successfully got a hold of a manager. Looks like I'm going to have to bite the bullet and spend $4,000 to buy a pos from a different company that works and cares about their customers and their businesses
By Brian
Response from National Retail Solutions· Mar 12, 2026
Hi Brian, Our development team is looking into your account to see what the cause of your inventory issues is. There are usually quick fixes for these technological issues. However, we apologize for the inconvenience that you have experienced. We strive to provide customer service that is quick and communicative. Give us a call at 973-438-3144, Mon-Fri, so we can gather more information on your account and come to a collective resolution. We value you and appreciate your feedback.
David is good helper
By Sameh S.
Response from National Retail Solutions· Feb 23, 2026
We're glad to hear that David was able to assist you with your concerns! Thanks for the review!
STAY AWAY FROM THIS COMPANY. Worst service ever! A lot of hidden fees and they don’t send the batch when they’re supposed to and it’s always missing! I highly recommend you stay away from this company if you want to avoid the stress and the headaches. Also the way they deposit the batch is confusing and frustrating. Do yourself and mental health a favor and stay away from this company
By Essa A.
Response from National Retail Solutions· Feb 17, 2026
Hi Essa! We have sent your concerns to the Pay Team here at NRS. We pride ourselves in full pricing transparency and we value your feedback. Please feel free to contact us at 973-438-3144, Mon-Fri, so that we can come to a resolution together!
Name Rahul Singh Etn no 1239 Had a very good and knowledgeable discussion
By Express M.
Response from National Retail Solutions· Feb 17, 2026
Thanks for the review! We're glad to hear that Rahul was able to assist you!
rahul singh such a great person really helpful his ext 1239
By Ajay S.
Response from National Retail Solutions· Feb 9, 2026
Thanks for the review, Ajay!! We're glad to hear that Rahul was able to assist you!
