Awful product, worse customer service
I was also sent two sticks, nothing like the images from their supposed reviews on the website. I have had no response to my emails complaining. Total scam
By Mary
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
35 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nppcbk is listed under Home Goods Stores.
Nppcbk (nppcbk.com) has 35 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
35 approved reviews, newest moderated first
I was also sent two sticks, nothing like the images from their supposed reviews on the website. I have had no response to my emails complaining. Total scam
By Mary
As Mr Mahmoods review . This is a scam . I received two dead twigs at a cost of £30 completely different from the healthy trees advertised. I have tried to contact them quoting the consumer rights act but to no avail . Do not buy from this site
By Mel Tyler T.
The website nppcbk.com is a scammer. I purchased two cherry trees for £33/- on this website based on their TV & social media advertisement. The product received is unqualified and totally different than what is shown in advertisement pictures as well as in order. I rate the product received as negative star. This is a total mis-selling (cheating)/ Scam case. I try to contact them through emails & whatsapp messages to refund my payment of £33/- but no reply or acknowledgment received from them. I want people should be careful while dealing with them on this website. Best regards Munir Mahmood
By MUNIR M.