great company
great company
By Sally
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
204 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At NOW Insurance, we don’t just simplify insurance, we elevate the experience!We believe getting insurance shouldn’t be complicated. At NOW Insurance, we deliver a faster, more refined way for healthcare professionals and small businesses to get the coverage they need, without the friction.NOW Insurance is a modern, technology-driven insurance platform redefining how professionals access coverage. We specialize in professional and general liability insurance for healthcare providers, staffing agencies, and growing businesses that expect more from their insurance partner.Our platform is designed for speed and precision, delivering accurate quotes in minutes while eliminating the complexity of traditional processes. Behind that technology is a dedicated team focused on providing responsive, high-quality support at every step.Our approach to customer experience has earned industry recognition, including the 2022 Celent Model Insurer Award for Customer Experience. We’ve also maintained a Net Promoter Score above 70 for the last 5 years, with consistently strong customer effort and satisfaction scores. In 2025, NOW Insurance was ranked No. 30 in Insurance on the Inc. 5000 list, reflecting our continued growth and commitment to excellence.Insurance made simple. Service you can trust!
Now Insurance Services Inc. (nowinsurance.com) has 204 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 181 reviews with 5 stars · Clear filters
great company
By Sally
Great insurance!!! This is a low cost, good coverage, with a very easy process to be protected. 💯 recommended, check it out!!!
By Abdel S.
Easy to sign up and good price
By Catherine
Person I spoke with was awesome. She didn’t hesitate to help me and got it done in a timely manner.
By Shernette K.
User friendly website
By LENIDE
I had a great experience with this company! Their customer service was excellent, and the way they handled my situation was amazing. They were professional, helpful, and truly took care of my concerns. I highly recommend them!
By Lisbet
NOW Insurance has been an amazing insurance vendor and has outstanding service, pricing, and customer service! Highly Recommend
By Keona
The rates are excellent. I've never had an insurance base their rates on where I work and on what I want to be covered. So far so good!!
By Deborah F.