Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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31 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NOW Foods makes natural products that empower people to lead healthier lives. Find vitamins, supplements, essential oils, beauty products, food & more.
Now Foods (nowfoods.com) has 31 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
31 approved reviews, newest moderated first
All I can say is WoW for NOW! I had a small issue with a spray bottle of vitamins and to say that Judy in customer service went above and beyond is an understatement. I have used and loved NOW vitamins for several years (with positive results confirmed by bloodwork) and now I can honestly say that in addition to an excellent product, they truly care about and want to assist customers.
By Susan J.
I ordered pine oil it had very faint smell. I have faithfully used Now products for 15 years. As I am on Chemotherapy and have other health issues. I did the paper towel test it did not dry completely and it had a oily residue left which showed it was cut. Left email no response called the Midwest office ghastly customer service they refused to Replace or Refund. If I could I would leave a - 10 star. Please leave Now now. You can try Aura Cacia, Guru Nanda, or Whole foods house brand . With our pennies being squeezed blue no one should pay for lies & deceit. Sincerely, Never Again!
By Jub
Very high quality products, independently tested and verified. Not sure why the negative reviews, it's literally the best bang for the buck out there Good customer service, too
By Ron Aur Hod G.
I purchased NOW brand Selenium. Mixed in the container were 5 tablets that didn't belong. I contacted the company. At first they said they would send a courier to pick up the bottle to see what the other items were, now they're just ghosting me. I guess they don't care about quality control. Pretty disappointed since I have no idea if the bottle tampered with or if it was cross contamination at the factory. Either way not a good situation.
By Marilyn B.
I don't know why this brand gets recommended so ofte. Horrible experience...
By Jo
Purchased HMB from this company and it caused severe gastro issues. I notified them and it took 4 days to get to speak with someone. No apologies, no refund discussed, just excuses. Garbage company, garbage products. I specifically told them that the money wasn't as important as letting them know that they are selling this HMB crap that can and is hurting people and my intentions are to spare someone else from what I have gone through. They should not be able to get a good night's sleep for the way they treat people.
By Mike
They have a policy not to share testing results / COAs of any products with any consumer.
By Michael F.
Ich bestelle die Ware in USA zu einem besseren Preis als Deutschland sogar portofrei und innerhalb 5 Tage ist die Ware da
By Hannes
