Excellent
Needed security tape in a hurry for a last minute trip. Had it the next morning. Thanks.
By Andrew
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
114 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NovaVision specializes in hologram labels, tamper evident stickers, security tape, and mechanical security seals, which are commonly used to combat counterfeiting and tampering of products, packaging, equipment, and cargo.
NovaVision Inc. (novavisioninc.com) has 114 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
114 approved reviews, newest moderated first
Needed security tape in a hurry for a last minute trip. Had it the next morning. Thanks.
By Andrew
Ordered one roll stickers, when receiving it, I had to pay duty tax of over 30% value of the product. When asked to return, shipping was taken, an extra 15% was taken and only 60% of initial payment was returned. From this experience, I would not deal with NovaVision Inc. for your business needs!
By Jawad A.
Response from NovaVision Inc.· Mar 21, 2014
We're sorry this customer had a negative experience in shipping product to an international destination. Customs, duties and import fees are the responsibility of the customer. When a customer refuses to pay the import fees, the package is returned to us. The cost for refusing an international shipment includes the original shipping, the return shipping and a 15% restocking fee. When the customer requested to return the product, we highlighted these fees and the customer agreed to the return. Our terms to international destinations are stated in 3 locations: 1) In the "Agree To" terms box during our checkout process. 2) At the bottom of the order confirmation email 3) In the "Ordering Info" page on our website Based on this customer's experience, we are re-evaluating the effectiveness of our communications for import fees to international destinations.
We bought occasionnally the cell phone camera protector and we have no problem with the quality and efficiancy of this product, we recommend this to any company who want to protect their industrial secrets from visitors.
By Lyne-Brigitte L.
I would tell my mom to go to this place.
By Benjamin B.
Order processed very fast. Shipment without delays.
By Eduardo G.
Security tape was is a great product.
By Rich E.
Quick, informative and efficient - I did not have to wait long for someone to get back to me - this was amazing. I sent a question in on a Friday evening and that's when I got my answer. I would definitely recommend NovaVision Inc. to a friend and will definitely use again.
By Anna
Thank you and keep up the great work
By Jill M.