Awesome product
Awesome product! The consistency the flow not to mention the coverage was awesome. You definitely get what you pay for and I will be a repeat customer
By Mike P.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
262 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nova offers a broad selection of high end hardwood and softwood for decking and rainscreen siding applications. We offer a complete system including our Tung oil based finish, ExoShield, and patented hidden fastening systems for both decking and siding. We specialize in Batu / Red Balau, Yellow Balau, South Pacific Redwood, Ipe, Cumaru, Angelim Pedra, Angelique / Basralocus, Apitong, Eucalyptus, and more. We import products from Indonesia, Malaysia, Brazil, Bolivia, Peru, Surinam, China, South Africa, West Africa and Europe. Nova has multiple warehouses across the U.S. Our newest product lines include FSC certified 100% recycled / reclaimed timbers from Europe and Rhino Wood thermally modified Radiata Pine from South Africa.
Nova USA Wood Products LLC. (novausawood.com) has 262 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
262 approved reviews, newest moderated first
Awesome product! The consistency the flow not to mention the coverage was awesome. You definitely get what you pay for and I will be a repeat customer
By Mike P.
Love this product and it’s value! It arrived in 2 days in well packaged box Thank you
By Beth W.
I received good, solid advice about the different stains and used that knowledge to create a custom two tone finish that I'm thrilled with.
By Fernando M.
Great product and great technical assistance
By BT M.
Superb customer service, excellent product, easy to use!
By Henry M.
Customer Service was excellent. They were interested in my project and extremely knowledgeable and helpful. I would highly recommend dealing with this company.
By Alicia
When I tried to order the product no one answered the phone the order online system wouldn't work, after several days of trying. Once I got the product it wasn't what I wanted and I've called to return the product and once again no one returns the call. Poor customer service.
By TB
Response from Nova USA Wood Products LLC.· Jan 16, 2023
Hi Todd, we will reach out immediately to setup a return. We apologize for any inconvenience this may have caused.
Great product, timely delivery.
By Bryan T.