Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
63 reviews
NovaMedicSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NovaMedic Pro makes easy-to-use devices for checking your health at home, designed to give you quick readings whenever you need them. The range is built for everyday use, helping you and your family keep track of changes in your health between doctor’s visits.The lineup includes two devices. The NovaMedic Pro Blood Pressure Monitor uses a wrist cuff, so you can take a reading without rolling up a sleeve, and features a large, easy-to-read display and a memory function that stores past readings so you can track trends over time. The cuff adjusts to fit different wrist sizes, making it easy to share with other members of the household, and its compact size makes it simple to take along when you travel.The NovaMedic Pro Pulse Oximeter is a small, lightweight fingertip device that measures your blood oxygen saturation and pulse rate in moments, shown on a bright display. It’s simple enough for older users to operate on their own and small enough to keep in a pocket or bag.NovaMedic Pro devices are designed to support, not replace, care from your healthcare provider. Share your readings with your doctor, and seek medical advice if your results are unusual or you feel unwell.
NovaMedic (novamedicpro.com) has 63 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 44 reviews with 1 star · Clear filters
I ordered one oximeter. Price went up from £25 to £39 by the time the order was complete. Then they took £82 out of my account. I tried to cancel but was told, minutes later, that I was too late. They are nothing but common thieves. AVOID. AVOID. AVOID.
By Susan G.
Received product with no brand name on it and clearly used. Seems like a generic brand that was manufactured by Omron. These products save people lives and is shameful to see this type of product on the market. After meeting the refund conditions, seller only offered a quarter of the amount. I will definitely launch an investigation
By Capitalhouse
I ordered 73185CD62A Transaction N 2N81676182879722X Reach(USA)LLC order $67.i6 Feb10, Phone 18482202580 called 2 or 3 times a week , Not answering at this time was for 2 oxgyen deals for the finger to check oxgyen
By Betty Woody B.
I ordered a wrist blood pressure monitor from NovaMedicpro because it was rated as the best blood pressure monitor in 2024. I tried it and it seemed to work okay initially but after 3 months the battery no longer takes a charge. When I phoned customer service they asked me to send them photos of the display on the monitor and then they would ship out a replacement. When I sent the photos, they replied that sorry it was over 30 days and they would not send out a replacement. I do not think I am being unreasonable in expecting a blood pressure monitor to work for more than 3 months. I would not recommend this wrist blood pressure monitor.
By Linda B.
Keine Möglichkeit das Produkt zu stornieren. Siehe andere Bewertungen bzw. Eine Sendeverfolgung anzustoßen
By Klaus-Gerhard K.
They mucked up my order and charged me twice and I have been trying to recover my money for 2 months There are fraudsters Don’t use them
By Phil C.
DON’T USE THIS COMPANY! I don’t really want to give any stars!!! They tricked me on their opening website whereby I accidentally added 3 too many of the same item to the basket in error and ended up paying for 4 when I required only 1! I was unable to stop payment via PayPal. When I immediately tried to stop this order through the company’s Customer Support within MINUTES they said it was too late (nonsense!) and I could return them upon receipt, (leaving me ‘out of pocket’ for weeks, no doubt!). Like Thomas says below trying to get instructions for return and refund is taking DAYS and I still await those instructions!!!!!! Again I say PLEASE DON’T USE THIS COMPANY 😡
By Nina M.
Don't touch this company who supplied me with a faulty Oximeter then totally ignored me when I asked how I should return the item.
By Thomas N.
