Tori McClain was great
Tori McClain was great, who solved all of my questions.
By momo
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
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76 reviews
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Norton Shopping Guarantee (nortonshoppingguarantee.com) has 76 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
76 approved reviews, newest moderated first
Tori McClain was great, who solved all of my questions.
By momo
Dispute raised and secondary ticket raised as first was ignored. Representative is: Tori McClain (Buysafe) 'Tori McClain Associate Support Engineer' Staff dishonestly informed that a week is needed for a merchant to respond after customer has reached out via their online support system which isn't mentioned when raising a complaint. The system is possibly built on fabricated terms in itself as they claim perjury for inaccurate disputes which cannot be enforced from a non government website. This particular site is allegedly a subsidiary of the Norton group however it facilitates it's grievances via a third party CSM system (Zendesk). The aforementioned staff member responded again mentioning that I would need to provide them with the outside comms I've had with the unscrupulous vendor. The comms were provided in the initial dispute. Support staff is refusing to acknowledge.
By John A.
Clear and quick
By Osvaldo I.
Great experience dealing with Buds gun shop and Norton
By Alejandro
My order was lost and I never received it. This review is for Brian from Xtech. He was the only one that made an effort to assist me. Jeremy and the people from Norton were not helpful. They said I would be reimbursed within a few days. However, 10 days later still no movement with my case. It was Brian that reached out to Norton to get my claim expedited. Thank you Brian, but I am never purchasing another item from Xtech.
By Gerard John Z.
Great prices! User friendly purchase!
By William A.
I am really pleased with the ease and quality of Bud’s. I also watch Hickck45 videos and he endorses Bud’s so I’ve been ordering my ammo with no problems. No, I don’t work for Bid’s, just a very satisfied return customer. Tnx. John
By John Macera I.
the price dropped 20 bucks the day after I ordered. Norton made it right!
By Ryan