Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Norton School of Lymphatic Therapy
The Norton School of Lymphatic Therapy is the premier educational institution for training medical doctors, physical therapists, physical therapist assistants, occupational therapists, certified occupational therapy assistants, speech-language pathologists, nurses, doctors of osteopathy, certified athletic trainers, chiropractors, and massage therapists to become experts in the treatment of pathologies related to the lymphatic system. Taught by the finest and most experienced faculty in the field, Norton School students receive thorough and rigorous training in the Foeldi Method of Complete Decongestive Therapy (CDT), the therapeutic system regarded as the "Gold Standard" for the treatment of lymphedema by the International Society of Lymphology (ISL). Students become qualified to treat lymphedema (both primary and secondary), lipedema, phlebo-lymphostatic edema, chronic venous insufficiencies, and post traumatic edema. Additionally, as graduates fully certified in the treatment of lymphedema, Norton School alumni are eligible to sit for the Lymphology Association of North America (LANA®) Examination® for lymphedema specialists.
Norton School of Lymphatic Therapy (nortonschool.com) has 163 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
This course was very informative, and taught me how to apply the needed treatments. I have had some difficulty since returning to my clinic being able to provide my patients with proper compression therapy due to insurance difficulties.
By Franz
Response from Norton School of Lymphatic Therapy· Apr 21, 2014
Hi Franz,
Thank you very much for your feedback. As you may recall during your course, you were invited to reach out to me personally or to the instructors from your course. We would be happy to help figure out an effective strategy to address insurance billing issues within your clinical setting. There are various approaches to navigate this challenge.
Sincerely,
Steve Norton
Executive Director and Founder
Class was very organized, supportive and professional
The instructors were very professional and supportive throughout the 9 day practical. It meant a lot to have Steve Norton stop in and help with the teaching.
The information I received has helped me educate and treat my massage clients who come in with lymphedema and who have had lymph nodes removed.
My one complaint would be that I am not allowed to review the bandaging video. Any other manual therapy program I've attended offers a DVD of the practicum. Norton School does not. The school should at least allow graduates continued access to the on-line bandaging video to insure proper compliance of the treatment protocol. A video showing proper measuring for custom garments would be helpful. as well.
By Gayle Ferruccio RN, LMT, C.
Response from Norton School of Lymphatic Therapy· Apr 21, 2014
Hi Gayle,
Thank you for your kind review. The bandaging video would still available to you for some time after the course. Just return to the online home study portal to access it. If you encounter any difficulties accessing the video please contact our Program Director, Bernadette Nalepa. The reason we don't make a permanent DVD available is because some individuals may be inclined to improperly duplicate and disseminate the content. Once this occurs people may "self train" and disregard proper certification. We remain committed to protecting patients from substandard care so we strongly believe it is our responsibility to make sure we do not contribute to this problem.
Sincerely,
Steve Norton
Executive Director and Founder
The school provided great education and I felt prepared to come back to work, however the instructors lacked professionalism.
The class provided a great combination between hands-on learning and information from lecture and a book. The hands-on was a majority of the class and this was good as lymphedema therapy is a hands on practice. I felt prepared at the end of the course to come back to my work setting and educate others, as well as provided treatment to patients.
The North School needs to update their tests and manual as there are many grammatical errors throughout both. The tests are not written by a test writer and are worded poorly, making answering the questions quite subjective.
The instructors of the course were unprofessional as they were on their personal cell phones throughout the course, texting and taking phone calls during class lecture. In the course manual it was expected of the students to keep their phones off during class, but the instructors did not follow the expectations set for the students. This is a course provided by a college. It is expensive and time consuming, I expected the instructors full attention and felt that their minds were somewhere else. Extremely unprofessional behavior for the work place and college setting.
By Occupational T.
Response from Norton School of Lymphatic Therapy· Apr 10, 2014
Hi,
Thank you for your candid feedback. Course instructors are not to entertain phone calls during class, but in this rare instance the instructor’s mother had just passed away. The instructor traveled to the course the evening of the burial because of her passionate commitment to teaching this curriculum. The circumstances resulted in personal phone calls during her time at the course.
I apologize for the fact that this unusual situation occurred during your course. I can assure you we have the highest standards for the professionalism of our instructors. These circumstances were extenuating to say the least.
Finally, our manuals and tests are always undergoing review and improvement. I appreciate your feedback in this area as we continue to strive for the best possible presentation of the written content.
Sincerely,
Steve Norton
Executive Director and Founder
Norton- Gold Standard for Lymphedema Certification Training
I am an OT and was previously certified in lymphedema by another school. Over the course of 15 years practicing & managing a lymphedema clinic, I found areas that I was not equipped to handle. There were significant defieciences in my previous training! I was introduced to Norton school from a Norton trained CLT, who I consulted with. She always had a solution for me about my lymphedema delimas!
Now that I am a Norton grad, I am so grateful for the well organized, wealth of information that I received. I now feel that I can treat anyone with lymphedema!
By JoAnne S.
A valuable learning experience
Norton School have me a theoretical understanding and education in Lymphedema -- not just online book work--but also practical application of the techniques used in Manual Lymphatic Drainage. I know and trust that with this knowledge base, I will be able to go out into my community, set up programs for educating others about Lymphedema self-care and begin a thriving practice that works in conjunction with the Oncology Facilities around my area as well as local Doctors.
By William J.
I had the worst experience at your school.
I was contemplating a law suit. I was definitely discriminated against.
I think that my instructor would not let me pass and certify for this course because I am a Massage Therapist and NOT a PHYSICAL THERAPIST, or OCCUPATIONAL THERAPIST. I got a 78% on the exam, did ALL the pre-qualifying homework and passed every one of those tests. I took the full course, paid in full, and qualified for a "good" rating in my bandage wrapping. The instructor called me up IN FRONT OF THE CLASS and drilled me on some of the questions that had I missed on the test, of which I passed with a 78%. I did not know the answers, she got loud, enough for everyone to hear, and discussed WHY I should know these answers, and demanded that I agree with her. I told her if I agreed with her, that she would not pass me. I said, 'what it sounded like to me is, that is what she wanted, that she was leading me to agree and she would fail me'. When I told her this, she said nothing further. As a 10 year veteran Massage Therapist AND INSTRUCTOR OF MASSAGE, (Anthem College an 820 hour, FULL TIME POSITION, of FIVE YEARS!) I felt that I would pass the practical...well, I did NOT pass. I saw her complete attention on me, singling me out, during the practical, while my co-students - ALL of which, were PHYSICAL THERAPISTS, were just "LED TO SLIDE BY" without the scrutiny of the instructor, which was on me. I felt I did the practical as well as my co-students. I was allowed another attempt at the practical. My instructor chose the most difficult, (which I over heard other co-student PT's say WAS the hardest). I did not pass, although as a Massage Therapist myself, knowing that with practice, and more attention to instruction, am confident I would MASTER these routines. The instructor said that I had perfect technique, but failed me due to a FEW MISTAKES IN MY ROUTINE! I also documented that I heard my instructor tell several other PT's (when they asked WHY a Massage Therapist was in the school) that a "fly-by-night Massage Therapist could not come in here for certification". Simply put, I was told WHEN WE STARTED THE CLASS, that she would NOT fail ANYONE for the practical only, that we would have plenty of time to master the techniques. I failed to receive my certification for the practical only. I could recite the entire concept of anastomosis and the concept of MLD. I passed all exams, and the bandaging. There is NOTHING ELSE to pass EXCEPT THE ROUTINE! (which was biased and under the scrutiny of one single instructor!) I had practiced before the practical, with my fellow students, and could do the routines JUST AS GOOD AS THEM, (before testing in the practical!) But, she failed me, and I think it was STRICTLY discriminatory. I firmly believe that your company only wants PT's and OT's to have this certification, and not Massage Therapists!
By Bonnie S.
Response from Norton School of Lymphatic Therapy· Apr 10, 2014
Bonnie,
Its important to note that you admit not having completed the course work satisfactorily and therefore failed. "A few mistakes in my routine" is a far larger issue when it comes to demonstrating safe and effective therapy on very sick patients. Regardless of professional background, PT, OT, and MT students do find the course to be challenging but are all treated equally by our instructors. Our pass rate is over 99.5%. That does mean, however, that some students occasionally fail their first time around. They are all invited to return free of charge to prove competency and virtually all succeed the second time. You have chosen not to return. It is therefore understandable that your review of your experience with the school is negative. I am sorry you did not pass the course and regret that you opted not to return to complete your training. That being said, we are ethically bound to ensure all students meet the required level of expertise necessary to safely treat patients before we can allow them to pass the course.
Sincerely,
Steve Norton
Executive Director and Founder
I would highly recommend this certification course to providers
This course was comprehensive, interesting and well taught. You left having an excellent feel for the Norton School and the people that you may work with. You also feel very supported as you start as a CLT and that you could contact your instructors at any time.
By Dr. R.
Hard work that paid off!!!
I was thrilled to be able to go to Norton School, since it is one of only a couple of schools that allow LMTs to take the program. It was a lot of hard work, but met a great group of women, both instructors and students that made the class fun and interesting. I have been able to use my new found knowledge and techniques as soon as I went back to work. I would recommend the program to any health care professional interested in learning the lymphatic system and wants to help those in need of fluid reduction. I graduated 2 years ago and still able to utilize what I learned to my patients every day.
