Good value; super fast shipping.
Been a customer for a few years now. The products are high quality. The shipping is super fast and I've never been disappointed by the customer service
By Angel
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,040 reviews
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Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,040 approved reviews, newest moderated first
Been a customer for a few years now. The products are high quality. The shipping is super fast and I've never been disappointed by the customer service
By Angel
An order was placed last week by phone. I did not receive it and found out it had never been placed. I was not happy about this as I needed the items for my husband who was coming home from rehab. I did reorder the items and received them on Thursday Nov. 6.
By Margaret
Response from NorthShore Care Supply· Nov 23, 2014
We're so sorry for any errors that were made on our end with your original transaction. We're happy to know that you received your order, and thank you for your business. If at any time you experience any issues on future orders please feel free to ask to speak with a supervisor so we can make sure your concerns are properly and swiftly addressed. Our customer service number is 800-563-0161, thank you for being a valued customer.
I ordered mor than I needed, but it is good to have it around. Sheet lasts fairly long until damp or wet; then I toss it. Also, after about 4-5 uses in bed (dry), it has to be replaced since the 'layers' start to separate.
By Mitchell
My friend and I were amazed how easy assembly, great product
By Burton
I have placed three orders with your organization and have found each time the process is very easy to use and the service is outstanding. The items arrive on time and to the door! I highly recommend your organizations.
By Michele
Whether online or by phone, I can count on the customer service team to send me what I need, when I need it.
By Carmen
This company has great customer service. I was curious about their new product line. You have the ability to chat with a representative via a chat window. Not only did the answer my questions, but they sent me a free sample of their product! I didn't even have to pay for shipping.
By R C S.
The size and quality was just what I needed. It arrived in a timely manner.
By Mary