Excellent service
I spoke with their team about wanting to try a different size. Within a moment they said they were shopping a sample free of charge to me to try. You cannot beat that kind of service.
By Dimitri
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,040 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,040 approved reviews, newest moderated first
I spoke with their team about wanting to try a different size. Within a moment they said they were shopping a sample free of charge to me to try. You cannot beat that kind of service.
By Dimitri
NorthShore has never failed to get my orders to me promptly. The customer service is outstanding. The only reason I rated four star instead of five, is because NorthShore is general more expensive than other vendors. But hey, it's worth it to deal with an honest and dependable company. I have learned my lesson the hard way. I will never use another company for diaper purchases.
By Zo A.
I heard about North Shore from members of an Alzheiner's support group I participate in. I have found a good variety if product options and good prices. The convenience of home delivery is very helpful to me, and my orders are typically delivered within a few days. I have recently started to use a North Shore brand product and am completely satisfied with the quality and thrilled by the price difference to brand I was purchasing. I am really grateful for the free sample that gave me the opportunity to try the product before purchasing.
By Suzanne
Fast shipping good diapers.
By Matthew
Have purchased products from NorthShore before,Delivery is prompt, Prices could be lower.
By CustomerWayne L.
I appreciate the selection and speed of delivery but would like to have discount coupons offered.
By Rita
The flex-supreme underwear frequently rips while pulling it on. Also, the “Medium” stamped on the waist does not designate whether the pant is to faces the front or back; confusing as I’ve tried it both ways with no diffeence in comfort either way!
By Sheela
Response from NorthShore Care Supply· Jan 8, 2015
Thank you for your feedback. The stamp on the waist indicates the back of the undergarment. Please feel free to contact customer service at 800-563-0161 if you have any other questions or need any assistance. Thank you for being a valued customer!
The ordering process for our new scale was very simple and our product arrived very quickly. The scale itself was the best I've ever used. I purchased a digital scale previously and was never quite happy with it. Our new scale is awesome; it has large numbers so it is easy to read. If you purchase it, I think you will be very happy.
By Madonna