Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,040 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,040 approved reviews, newest moderated first
I go to what I ordered in a timely manner, and even received some samples- who doesn't love that?!
By Anthony
Response from NorthShore Care Supply· Jul 30, 2019
Anthony, we're so glad to hear you received your order on time, and that you loved the free samples we had sent! We're so grateful to have you as a customer! Please never hesitate to reach out if you need any additional assistance. We are always here and happy to help!
Product and delivery are always exceptional.
By kit
Response from NorthShore Care Supply· Jul 30, 2019
Hello Kit, thank you very much for the kind words! We truly appreciate you taking the time to leave us such a wonderful review! Please let us know if you ever need any further assistance. We are always happy to help!
fast service, great product. best tapes.
By WILLIAM
Response from NorthShore Care Supply· Jul 29, 2019
Hello William, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
On 7/16/19 I purchased my normal ConfiDry 24/7 size Medium. Always a perfect fit. I also decided to change it up a little. I purchased the Crinklz Aquanaut as well. I have always been a Plain Jane kind of guy and though it might be fun to wear a printed brief rather then simple white. What I didn't realize is that these are made by the same company as BetterDry. The problem is they run really small. If I realized this, I would have purchased the Large Size. Going back to the reviews, it's been made very clear by others who produces these and how small they run. I wish they would have put this in the product description. Next time, it I still want to try printed, I may try the Large or just move onto the Dotty brief. if I do switch to Dotty, I know I'll spend time in the reviews to figure out which size to get. So, the conclusion of this review is simple, I love Northshore Care. They have some of the best customer service of any company I've purchased from. They are the Nordstrom of incontinence supplies. Anytime I've reached out to them with question they have responded quickly and completely. They never make you feel dumb or foolish. My one ask is that if they know a product runs small, PLEASE list this in the product description.
By ScottL
Response from NorthShore Care Supply· Jul 29, 2019
Hello Scott, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. Also for the feed back on not only one of our products! We also will take your feedback and work our best to fit your requests. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
I love Northshore products. Very high quality diapers. I will only use Supreme and Megamax briefs.They are the best plastic diapers out there. Than you Northshore!
By Justin
Response from NorthShore Care Supply· Jul 29, 2019
Hello Justin, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
Love Northshore. Site provides everything you need to know including sizes. Price is good. Easy to order. Arrives quickly.
By Kathleen
Response from NorthShore Care Supply· Jul 29, 2019
Hello Kathleen, thank you very much for your kind feedback! You are a valued customers of ours. Please let us know if we can be ever of further assistance to you, we are always happy to help!
I was very happy with the way my request and speed of order was handled. Customer service was very helpful and knowledgeable.
By Evelyn B.
Response from NorthShore Care Supply· Jul 27, 2019
Hello Evelyn, thank you very much for your kind feedback! You are a valued customers of ours. Please let us know if we can be ever of further assistance to you, we are always happy to help! [https://www.northshorecare.com/] [https://www.facebook.com/messages/t/northshorecaresupply]
Service was great. Product did not suit my needs.
By Donald
