Sales staff product communication skills could be better.
I was an inquiring new customer. The sales lady would not listen to my needs and thus shipped me expensive stuff I had no use for.
By Thomas
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,040 reviews
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Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,040 approved reviews, newest moderated first
I was an inquiring new customer. The sales lady would not listen to my needs and thus shipped me expensive stuff I had no use for.
By Thomas
Great products
By Cynthia E.
It wasn't what I was looking for exactly but I know how to make it work for me. The package came right away & there was no damage to the product. The product works very well. Just a bit too big for my liking/my purpose but I'm Morbidly obese so if you want complete coverage from front to rear then this is perfect. I was looking for more of a longer "pad" type product but this is easily able to cut & customize so no worries or waste.
By Kimberly
Easy order on-line products. Great delivery with on time service. Excellent variety of items with good descriptions and helpful notes
By Robert
Always on time and I have ordered two times and had no problem Thank you
By Lori
Most reasonable prices for the product I buy, quick delivery and very good customer service.
By Susan
Grabbed a box of gloves, guessed my size based off previous experience with most latex gloves too large and found I am likely a medium. Only 99 pairs to go..of size small.. Otherwise, they arrived in a timely fashion, are good quality and priced well. Thanks North Shore.
By J.E.
it came in under the shipping time listed, and almost always comes with free samples like it did this time again, I will be no doubt shopping with them again
By Ian