Very helpful with returns
I ordered the wrong size overnight diaper for my child and Deb was very helpful to point me in the right direction, and sent me 2 samples to try before I made my next purchase. Many thanks!
By Rachel
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,040 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,040 approved reviews, newest moderated first
I ordered the wrong size overnight diaper for my child and Deb was very helpful to point me in the right direction, and sent me 2 samples to try before I made my next purchase. Many thanks!
By Rachel
When I tried the large, I was surprised they fit me, so I ordered some XL size, and it seems like they fit me almost identically to the large size. I was hoping they would fit better. Still a quality product, but a bit of a let down with the sizing.
By Stephen
I HAVE ORDERED SEVERAL TIMES NOW AND REALLY ENJOY THE EASE OF ORDERING AS MY LIFE RUNS 100MPH MOST OF THE TIME. THE SHIPPING TIME IS GOOD AND THE PRODUCT IS EXCELLENCE. THE ONE TIME WE HAD A HICCUP I CALLED IN AND IT WAS IMMEDIATELY TAKEN CARE OF. I HIGHLY RECOMMEND NORTHSHORE CARE SUPPLY!
By Judy
fast service and was shipped secrete. will order again .highly recommended thanks
By anthony
Received prompt, well packed box!!
By Rosemarie
Came quicker than promised. The extra large pad works well! I only need to use 1 pad instead of multiple pads to keep the bed dry from urinary incontinence!
By Virginia
Great product and delivered within one day. will definitely go back to buy from North Shore in the future.
By Harriet
Generally reliable service; helpful for privacy as boxes arrive unmarked
By Ira