a few items were missing and i called …
a few items were missing and i called and they made it right by sending them out right away
By Andrew
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,040 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,040 approved reviews, newest moderated first
a few items were missing and i called and they made it right by sending them out right away
By Andrew
I have been using Northshore Care Supply for a few years now and love their products. Specifically the Northshore Supreme diapers and Northshore Champion XD washable underpads. Shipping is quick. I'd like to see larger quantities in their cases though. Overall, I would recommend both product and company for incontinence needs.
By Chris
Great! On time and easy to order.
By Nathan
The products we purchased from NorthShore Care Supply were received quickly and we are very happy with them. The last purchase was for NorthShore MagicSorb Air Disposable Underpads, 23x36 in., Large, Case/70 (5/14s). These pads are absorbent and they breathe which is important to prevent bed sores and dampness.
By Dot
Excellent customer service. Friendly knowledgeable real people. Not annoying automated robotic voices. What a pleasure. Their products are excellent and are better than any other company I've used previously. And yes, the shipment arrived on time as promised
By Glenn
Great service, good prices, generous representative was able to send out multiple samples to give a try too. Very much appreciative of their judgement for choosing correct products for me.
By Jared
The only problem I had was that I tried to ask for x-large samples of your brand of briefs. Instead, I was rudely told that I had already received an extra-large sample and I could not receive another sample or switch out the sample with my order. You know I can go to other sites for my needs but I like your company. The person that replied back to my e-mail is either burnt out or needs time off. Please let me know and I wil pay for the freaking sample. I was not even given a chance to do that when i was e-mail back from your company. Steven Harrell
By Steven
NorthShore Care Supply products and services are excellent. I am glad I found them. Things ship immediately, arriving sooner than stores that are closer.
By Ann