Excellent Customer Service Representatives
Whomever I place an order with is very helpful. I am totally satisfied doing business with NorthShore.
By Patricia
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,040 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,040 approved reviews, newest moderated first
Whomever I place an order with is very helpful. I am totally satisfied doing business with NorthShore.
By Patricia
Best nighttime protection we have found
By Midwest L.
Went beyond my expectations. They have gained my loyalty as a future customer.
By Keith
North Shore Care Supply has excellent customer service and quick delivery. Their products are also excellent. They listen to their customers and care about their customers.
By Robert
When i placed my order one item was on backorder, ok understandable so i also added another product i would get in the meantime(that was not on backorder at the time). When i checked out it asked if i wanted to ship available items now amd split the order amd i said yes that is what i want to do. A few days later when i hadn't recived a shipping confirmation i decided to check on my order. It still said processing. I contacted customer service and they didn't seem to care about my problem. Now it is the 9th of February a week after my order and when they said my backordered items would ship. I check the site and it is now backordered to the 28th.
By Brandi
I understand you guys have been backed up but that doesn't I'm upset with you I can wait patiently until you guys get a new shipment in
By Matthew
This is the only company I found that offers exactly what I need. They ship quickly and my order is always correct.
By Michelle
Excellent and knowledgeable staff! Wonderful experience.
By J.