Delivery was faster on this order
Delivery was faster on this order. Very pleased with the products.
By Jane
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,040 reviews
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Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,040 approved reviews, newest moderated first
Delivery was faster on this order. Very pleased with the products.
By Jane
Been very happy all my orders from Northshore. They always ship very quickly and have had no problems.
By Bear
Response from NorthShore Care Supply· Dec 21, 2018
Hello Bear, We thank you so much for taking valuable time out of your day to leave us such wonderful feedback and for the kind words! We are so happy to hear you are a long-time customer of ours and always get your products on time with no issues. We certainly value you as a customer and hope that you will always reach out to us if you need any additional assistance. We are always happy to help!
Everything I received was in perfect condition. The box was a little crushed probably by fedex.. I was pleasantly surprised to discover a couple of free samples which was very nice of you. Thank you
By Jonathan
Response from NorthShore Care Supply· Dec 21, 2018
Hello Jonathan, Thank you so much for taking valuable time out of your day to leave us such wonderful feedback! I'm so glad to hear you had received everything, but do sincerely apologize about the box being crushed! Please always let us know if you receive anything damaged. I'm so happy to hear you like receiving our free samples, and I do hope they come of good use to you. We certainly value you as a customer. Please always let us know if we can ever be of assistance to you. We are always happy to help!
The service and product is excellent. But I would sure like if they had 24 hour online staff and hours.
By Laurie
Response from NorthShore Care Supply· Dec 21, 2018
Hello, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
Great products and the customer service was excellent.Next day delivery. Will highly recommend you.
By Wendy
Response from NorthShore Care Supply· Dec 21, 2018
Hello, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
Thanks you! Fast shipping!
By {First_name}Lisa
Response from NorthShore Care Supply· Dec 21, 2018
Hello, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
Excellent service and great product. I do wish that there could be free shipping.
By Brenda
Response from NorthShore Care Supply· Dec 21, 2018
Hello, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
The product got here quickly which is great but the product which I’ve ordered several times in the past has changed. These bed pads that I received can practically stand up by themselves. Hard to get in the washer and take twice the time to dry. The others prior were soft, these are like cardboard. If it hadn’t been a emergency type situation, I’d return them.
By Cindy
Response from NorthShore Care Supply· Dec 22, 2018
Hello, thank you for your feedback. We would greatly appreciate the opportunity to speak with you to resolve this issue but have been unsuccessful in our attempts to reach you. Please feel free to contact us at your earliest convenience. Our care experts can be reached at 800-563-0161, or you can email [email protected], or feel free to use our LiveChat service directly from our website. We value you as a customer and we hope to hear from you soon! We're always happy to help!