North American BancardReviews of northamericanbancard.com

This shady company is claiming our company owes them money when they literally did not process a single transaction for us. Somehow they're connected to another payment processor we started to use, but also didn't process a single transaction for us. Never heard of them until they sent a bill via email. No details, just a random amount they claim we owe.

First of all in 2018 they started to take out huge amounts of money for fees. I signed up because a friend of a friend told me I could save money and when he called he got some of the money back for me. I canceled in 2018 and this year they told me I needed to pay them $700 which I did for fees that were part of the cancellation process. Today they sent me another email from their collection agency telling me I owe them another $251. I am going to hire a lawyer tomorrow to get my account closed. This is ridiculous. What they’ll do is report you to the credit agency and run your credit. Beware very bad company!

we had an account that was closed in 2018. after that point the continued to charge monthly fees after the cancellation. we were unaware of the charges until we saw that we had as debt collection on our credit score. we responded to the collection agency by certified mail disputing the debt. we didnt hear anything. a month later we contacted North American Bancard and was able to verify that our account was closed and an internal error caused the billing. They sent us a screen shot of the information. we then emailed the info to the collection agency with still no results. we again called North American Bancard to dispute the claim and was sent to a managers voice mail. We called back again to be transferred to another person in collections that said she could fix it and would send an email to confirm. Still nothing showed up I went from a 800 credit score down to low 600's and they could care less to fix this in a timely manner. I strongly encourage people to find other measures to conduct business transactions. Allan Dube

Worst company ever, I have never worked with them neither did any business they have changed me $819.40 for early termination and $804.00 for a small card processor which I didn’t even ask for it.

This company is a total scam. The company does not stand behind what their employees promise. My account was opened incorrectly and despite having written confirmation of their error they have still reported negative information on my credit. BEWARE!!

sold our business in 2021 said i would get an email on instructions to send back the terminal . That email never came I never heard from them so i assumed they didnt want it back since it was from 2016 4 months later i threw it out Then 10 months later they call me and start hounding me foe 915.00 bad bad company

I had used this company for 10 years. Went to return equipment credit card terminals and they never sent me email where to return it. So called one month later still they would not give me information where to send return equipment. Called 4 month later Jan 2021 they gave me an address returned equipment. Now May 2021 they send me a bill stating they did not receive equipment. When I called with tracking number. They say that I was out of original window to return september 2020. So now want to charge me beware they are losing business and try to get money out of you someway. Suggest go to SQUARE BETTER EXPERIENCE AND NO EQUIPMENT TO RETURN.

Today I want to share the frustrating experience that I have with North American Bancard. I was contacted by a North American Bancard agent back in 2019 for a better rate for the merchant credit card. At first, the rate was good, but later on, it was so so (not worth the switch), but I still stayed with her. Her name is Nya, phone number is 626-272-4929. She had been nice until the pandemic hit us hard. we are doing nails salon. I could not afford the rent anymore so I gave up on the business. So in December 2020, I texted/called her to cancel the merchant service. She never responded since then. So I had to call the North American Bancard customer service to cancel it myself. It was supposed to be done by my agent Nya. And They were able to close my account and told me to wait for instructions on how to return the machine back to them via email. I have been waiting since December 2020 for the instruction to come, but I never saw it in my email. And recently I kept receiving emails from North American Bancard about the invoices. I was worried so I called them today 05/13/2021 to find out that I did not return the little machine and they are charging me $980 !!! They even sent me to the collection department! I explained it to them that I did not receive any instruction from them via email nor phone calls. The agent has not responded since then. So I did not know where to send it to. I called customer service around 9:00 AM on 05/13/2021 to talked to Anna but she could not help me at all. I told them that I have no use of the equipment whatsoever (since I closed the business). And I have been keeping the little machine with me all the time. What is the point of keeping it if I do not use it? I would have not kept it with me if I had received the instruction. So basically, the agent was very sweet when we were still in business, but not anymore after I told her that I had to close the business. Customer service is trying to get everything that can instead of helping me to return the equipment. They are trying to get $980 for the card swiper machine. Tien Huynh 8583806599 Merchant ID: 3130031810353 Name: HAPPINESS NAILS ⋅