Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
427 reviews
Normandy InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Normandy Insurance is a commercial carrier & brokerage that provides instant quotes, expert underwriting, and hands-on agent support.Since 2008, we’ve been helping agents across the country grow their book of business—without the hassle.
Normandy Insurance (normandyins.com) has 427 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
427 approved reviews, newest moderated first
Quick turnaround and willing to write a hard-to place risk.
By Shivers
Response from Normandy Insurance· Feb 4, 2020
We try to work with our partner agents on all their workers' comp risks - easy and hard! It doesn't always happen, but we love it when we can help out!
quick turn-a-round on quotes and good rates
By George N.
Response from Normandy Insurance· Feb 4, 2020
Thanks, George! We know prompt responses aren't the industry standard, so we're doing our part to fix that!
Awesome quick and easy to do business with. Thank you
By customer
Response from Normandy Insurance· Feb 4, 2020
Thank you!!
They have great customer services.
By customer
Response from Normandy Insurance· Feb 4, 2020
Customer service is of utmost importance to us! Thanks for noticing! :)
Karen is great to work with. She's responsive and is considerate of the timeliness of the process. I appreciate her help with appetite questions as well!
By Ellen C.
Response from Normandy Insurance· Feb 4, 2020
Thank you, Ellen! Karen is one of our Senior Underwriters and a huge asset to our team!
Normandy is one of the BEST carriers I've had the honor of working with. Of course any organization's rating is dependent on its people so I have to say that Vito has surpassed my expectations and I am impressed with his organizational, interpersona, and communication skils. He is knowledgeable, concise, and extremely efficient at what he does. Second, the product the carrier offers needs to be of quality and, thus far, I have to say that Normandy has rated at the top of my list.
By Clara F.
Response from Normandy Insurance· Sep 5, 2019
Thanks so much, Clara! We appreciate you taking the opportunity to let us know what a great job Vito is doing!
I have had great experience working with the knowledgeable and efficient team at Normandy. This is my go to company for all things related construction and service. It is a pleasure working with all of the employees.
By Susan G.
Response from Normandy Insurance· Sep 5, 2019
Thank you so much, Susan! We will do some of the light construction exposures, and apparently, that's a great fit for you!
The service is outstanding.
By Luis M.
Response from Normandy Insurance· Sep 5, 2019
And that's what we strive to hear! Thank you!!
