Wonderfull
Dennis Shanchez was a good help.
By Anide E.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
427 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Normandy Insurance is a commercial carrier & brokerage that provides instant quotes, expert underwriting, and hands-on agent support.Since 2008, we’ve been helping agents across the country grow their book of business—without the hassle.
Normandy Insurance (normandyins.com) has 427 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
427 approved reviews, newest moderated first
Dennis Shanchez was a good help.
By Anide E.
great service !!!!
By JAJA SERVICES I.
You decline everything I submit. Not a great fit for my clients lately. But your people are nice!
By customer
The website is very easy to use
By Shelley B.
Great Service
By service aigfla C.
Very quick turnaround. Clear communication.
By Gianluca M.
The team was very helpful in finding me a reasonable coverage for my hard to place risk and the binding experience was very smooth.
By st Liberty Insurance A.
The agent portal is the clunkiest, most unfriendly site I've visited in years. Can't get anything done on it. I always have to call in to get what I need.
By customer
Response from Normandy Insurance· Mar 14, 2024
Hi - thanks for your comment. We are in the final stages of testing our new agent portal which will allow agents to quote & bind accounts as well as access some of our other products with single sign-on, in addition to pulling policy documents and requesting endorsements. Stay tuned and thanks for your support of Normandy. We appreciate it.