Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5 reviews
Norfleet TransportationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Norfleet Transportation is an award winning carrier that provides local and over-the-road shipping of general commodities freight. Since 1996, Norfleet has been committed to providing the highest quality service and prides itself on its reputation of being one of the best in the industry.For Norfleet Transportation & Logistics, it’s all about customization for our customers, providing them with the most advantageous and hassle-free logistics experience.
Norfleet Transportation (norfleettransportation.com) has 5 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 2 reviews with 1 star · Clear filters
I do not and will never recommend this company unless you work with a better, experienced representative of this company. If it’s Milton, don’t do it you’ll regret you wasted your time. $1500 local ain’t no money for an owner operator. As long as you can dispatch yourself then you’ll be ok. Oh and make sure you give them a 2 weeks notice as if you’re a company driver or they’ll keep $1500 of your last settlement.
By Lakina
Norfleet transportation is a complete scam. The VP milton promised a dedicated lane before I started. I worked a week and then the back office to Norfleet realized that the broker had a low score. I received direct deposit twice. Milton also threatened to hold my check because of the issue with the fed ex lane, I worked.. that had nothing to do with me and the company not verifying. Lack of communication, and they just want to Keep your money. My truck needs some respairs this week so I am unable to work right now. Milton stated that I am breaching the companies contract, but I never put my two weeks in. He said because I can’t give him a day on when I will be retuning work he will bf holding my check this week. Just save yourself, worst company I’ve ever worked for. I have a family, 3 kids and this is how they treat their drivers!
By steven A.
Response from Norfleet Transportation· Jan 29, 2026
You have crossed the line by being unprofessional and disrespectful. I tried to give you a call so there would be clear communication but you refused to answer. But all you seem to want to do is keep dipping the hole deeper. Thank you for the lies that were told in the review. I shared with you that our broker division would be bidding on the Holiday Season lanes with FedEx in October. However, we did not win any bids at that time, so you decided to work with BR Williams. I informed you that you would be the only driver working with this company, as the other drivers were not comfortable with their operation or rates. You expressed that this lane would be a great fit for you. I had no relationship with this broker. I continued communicating with our back office regarding the pay structure because the brokerage company had a very low credit score of 39 out of 100. You also included me on a call with the representative Tre that you would be working with directly. You operated the lane for approximately two weeks before the factoring company advised that we could no longer factor loads with BR Williams. I then informed you right away that we would need to remove you from this lane. I don't understand the lies. You were paid in full for all completed loads. Norfleet Transportation is still awaiting payment of $8,067 from BR Williams. BUT YOU WERE PAID IN FULL. At no point did I state that NFT would be holding your check. You informed me that your truck would be down for some time. I explained that if the downtime exceeded two weeks, the tractor would need to be removed from the insurance policy, as we cannot keep inactive equipment on the policy due to the high cost of insurance. I also informed you that the truck would be added back to the policy once you were ready to resume operations. I never stated that you were terminated. You requested your final check, so I provided you with the Cancellation Lease Agreement. This could've been an easy phone call. But you get into your emotions then start to act out. Then you later asked if you would receive your full check this week. I explained that all drivers are required to be one week in the hole to cover any final expenses. This process has been shared multiple times and is clearly stated in the lease agreement. A driver cannot leave the company with a negative balance and must have a minimum of $1,500 going into the next payroll. The company planned to hold only two loads to cover any final expenses. You were going to receive a paycheck this Friday. We have never missed a week with payroll. Norfleet Transportation provided you with a company trailer, fuel card, ELD device, benefits, company app, and full operational support. The company has invested thousands of dollars in onboarding and operating you under our authority. It is unacceptable for the negative reviews when NFT has never withheld your funds. You've been paid in full every week through ACH or Zelle. The paycheck being referenced is scheduled for Friday, 1/30/26. The message in question was left on 1/27/26. How can you accuse us of something that never happened? Legal action will be taken. NFT has been a great company for you. The company provided you with everything to be successful. You were making great money and you know the company has proof.
