Nordic KnotsReviews of nordicknots.com

Boja je prelijepa i kvaliteta proizvoda odlična

We initially had a frustrating experience with Nordic Knots after placing a custom rug order (N244728). Six days after ordering, we reached out to request a color change due to an issue with our furniture supplier. We understood that it was a custom order and were willing to cover any costs already incurred, but were told the rug had already gone into production and couldn’t be changed. At the time, we were disappointed by what felt like a lack of flexibility and some contradictory communication around production timelines. Our interior design studio even followed up on our behalf, but we weren’t able to make the adjustment. However, after sharing our honest feedback with the team, we were contacted by Ava from customer support who handled the situation with great care. She acknowledged our concerns and offered a generous gesture to help make things right. This kind of response really changed our view of the brand and showed us they do stand behind their values when it matters. The quality of Nordic Knots rugs is truly excellent, and despite the initial bumps, we’re happy with the outcome and look forward to ordering from them again. We appreciate the way this was handled and are glad to continue supporting a brand that ultimately listens to its customers.

Love the rug it’s high quality for the price and looks great in my bedroom

I love my rugs and they are delivered on time

The quality of the product is top notch. We have a cat and have struggled to find nice, cat-friendly rugs. The flat-weave is perfect. And we adore the designs.

I spent a great deal of time researching a high-quality cotton/wool rug with a sleek texture and a silvery gray tone. After much searching, I finally found this one and decided to make the purchase. While the design and color initially met my expectations, the rug began shedding excessively within the first two weeks. I assumed this was normal and would subside after a few vacuumings—but unfortunately, the shedding has continued even after two months. The constant shedding completely undermines the sleek texture I was looking for and makes the rug very difficult to maintain. I’m not sure if I received a defective piece or if this is a widespread issue, but either way, I’m extremely disappointed—especially considering the high price point and the amount of research I invested prior to purchasing.

I received great support from the storefront in New York City. The ceiling tracks are lovely and fade away into the ceiling. The drapes I ordered (both linen/cotton and wool) are beautiful and exactly what I hoped for. Everything arrived quickly.

i was able to exchange a rug with no hassle. i bought 3 rugs and they all look gorgeous. one i exchanged fo another color with no fee and easy pick-up and exchange