Love our rug!
Love our rug!
By Erik
Response from Nordic Knots· Aug 12, 2025
Thank you!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
619 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nordic Knots was founded on the Scandinavian tradition of functional design with a minimalist aesthetic. That's why we use only high-quality materials that put timeless Scandinavian design in focus, as well as ethical production practices, to create great rugs and curtains that last. It sounds simple, but we know it’s not easy to find rugs and curtains that look right, feel right, and are made right.
Nordic Knots (nordicknots.com) has 619 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
619 approved reviews, newest moderated first
Love our rug!
By Erik
Response from Nordic Knots· Aug 12, 2025
Thank you!
I am trying to return a 200 cm £700 rug and am unable to do so as I’m being told to reuse the original packaging (which is completely unrealistic, as it isn’t designed to be reused and included multiple layers of tight industrial packaging with cable ties). Nordic Knots won’t provide suitable packaging for me to return the item nor will they arrange for an appropriate courier to collect the product in the absence of suitable packaging.
By Georgia
Response from Nordic Knots· Jul 28, 2025
Hi Georgia! I am so sorry to hear this. I have requested your information so we can reach out and rectify this for you.
Representative was very professional. Pricing very good. Delivered in excellent condition.
By Marc
Response from Nordic Knots· Jul 27, 2025
We’re thrilled to hear you found our team professional, our pricing fair, and your order arrived in excellent condition. Your feedback truly means a lot to us!
unique rugs. The rug I purchased was not as plush as it seemed online, but it is still nice. The customer communication could have been better; it was challenging to discuss my order with a person, also trying to obtain status of when the rug would be delivered was also challenging.
By Susan E.
Response from Nordic Knots· Jul 25, 2025
Hi Susan, I've reached out via email to discuss the issues you've experienced. We try our absolute best to be available for our customers right away!
Beautiful rugs. Very quick delivery.
By Andrea S.
Response from Nordic Knots· Jul 24, 2025
Thank you so much, Andrea!
Der Teppich wurde sehr schnell geliefert und war sicher verpackt. Die Qualität ist sehr gut.Besonders gut fand ich , das man kleine Teppichproben bestellen kann.
By Gfroerer
Response from Nordic Knots· Jul 21, 2025
Danke schön!
The rug is high quality, soft on the feet and a beautiful green color. It was soft and supple when we unrolled it and the quality was an unexpected surprise! It was my first purchase and there will be more.
By Marian
Response from Nordic Knots· Jul 21, 2025
Thank you so much, Marian!
Looked exactly as pictured and feels great!
By SAMANTHA
Response from Nordic Knots· Jul 21, 2025
Thank you so much Samantha!