Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
619 reviews
Nordic KnotsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nordic Knots was founded on the Scandinavian tradition of functional design with a minimalist aesthetic. That's why we use only high-quality materials that put timeless Scandinavian design in focus, as well as ethical production practices, to create great rugs and curtains that last. It sounds simple, but we know it’s not easy to find rugs and curtains that look right, feel right, and are made right.
Nordic Knots (nordicknots.com) has 619 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
619 approved reviews, newest moderated first
Love my rug. It’s so simple but had tremendous depth and movement. Excellent quality.
By Angela
Response from Nordic Knots· Jul 13, 2026
Hi Angela, We are glad you are pleased with your rug, and we look forward to helping you with your next project.
Bra bemötande i butiken samt bra uppföljning. Snabb och smidig leverans
By Jessica L.
Response from Nordic Knots· Jul 13, 2026
Hi Jessica, thank you for the review. We will pass on the feedback to the store about your experience.
Everything was perfect!
By Niels
Response from Nordic Knots· Jul 6, 2026
Hi Niels, Great to hear you are happy with your purchase with us. Looking forward to helping you on your next project.
After a less than ideal experience, where an order was delayed, I was promptly contacted by the Head of Customer Satisfaction who was extremely gracious and took the steps to rectify the situation. Truly above and beyond and a testament to the value placed on customer satisfaction!
By Oswald J.
Response from Nordic Knots· Jul 6, 2026
Thank you Oswald for the gracious review and allowing us to make it right.
Update; The company has contacted me after leaving this review. They offered to exchange or discount the rug. I have updated my review from 3 to 4 stars. The rug is beautiful but the quality is not as expected. The edge of my rug started to fray after one week. I followed the vacuum instructions and still had the issue. I’ve reached out to the support email with no response. It’s very disappointing as I waited a while to get this rug due to the cost and expected better quality and customer service.
By Carla
Response from Nordic Knots· Jul 3, 2026
Hi Carla, thank you for sharing your experience and feedback. We are here to support if you need anything feel free to reach out.
I loved the fact that I could get a custom size and the color choices. There was zero communication after I ordered on when the rug will be delivered. The delivery team was great. The rug was super heavy bc of the size. The color is great. After a month I must say that I am not happy with the quality for the steep price.
By Chris H.
Response from Nordic Knots· Jul 13, 2026
Hi Chris, Thank you for your feedback. Our Head of Customer Satisfaction has been in touch to get more feedback on your order.
The rugs are gorgeous, plush and so cozy. And working with hunter has been a dream. Thank you, Team.
By Casa P.
Response from Nordic Knots· Jul 3, 2026
Hi Casa, thank you for the wonderful feedback. We will pass the great feedback onto Hunter.
Beautiful carpets
By Miroslav
Response from Nordic Knots· Jul 2, 2026
Thank you Miroslav for the kind words. We looking forward to helping you with your next project
