I was enrolled for a subscription without my consent
I was enrolled for a subscription without my consent? completely unclear that that's what was happening when I paid for a single test.
By Marissa
Response from Nordicalab· Sep 23, 2026
Thank you for the feedback, and we're sorry for the confusion. What typically happens is that the initial test fee starts a short trial, which automatically converts into a recurring subscription unless it's cancelled beforehand — we're sorry it wasn't clear for you. Please reach out through our Contact Us page (https://nordicalab.com/contact) and our support team will help directly with your account.



