NomadReviews of nomadgoods.com

terrible customer service! waiting for a reply for almost a week now

Bought a Rugged band for my Apple watch ultra after seeing several reviews on YouTube which seemed very positive. What a mistake!!! First, I received the band with a bit of silicone missing on the stainless steel parts and also several scratches - I thought the band wouldn’t move but I was wrong. After less than 3 weeks the band can be removed effortlessly, not very useful for an outdoor sports watch!! Those products are joke - not worth more than any Amazon Chinese products. I just wasted 70€. Order number : 4201081269

Leather cases are made with extremely cheap materials and leather will rip and tear from normal usage. Mine ripped in less than 2 days and customer support refused to replace or refund the product--offering a rather cold reply to my inquiry. Spend your money elsewhere. Order #4201089688 for anyone at Nomad who sees this and wants to stand behind their product.

Poorly made product. Doesn't fit. No customer service. Slow shipping at a premium price.

Bad service they sent me a defective watch band I filed a warranty claim it took 3 weeks for them to respond saying that they no longer had any left to replace it and all I could do was return it and pay the original shipping I won’t be ordering from them again and neither should you

Worst experience ever. Ordered an Apple Watch band in November, still haven’t received it and standard customer service response is “we will notify you when it ships”. Cancelled the order today. I should have read the reviews prior to buying. Avoid this company at all costs.

Ordered item, which was never fulfilled or sent for delivery. Ghosted by customer service until I emailed to cancel the order, which they provided. I guess they never wanted to sell the item in the first place.

I ordered an expensive Apple Watch band in November 2022. It arrived in late February 2023. It does not fit my Apple Watch Ultra, despite being marketed to work with it. In looking at on-line reviews it seems there are many people with the same issue. Customer service sent me a video on how to put the watch band on, but it still does not fit. Customer service has not yet responded with a solution to my issue. I imagine they are very busy dealing with other complaints, but this is still poor service.