Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
105 reviews
No-IPSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
No-IP is Dynamic DNS and Managed DNS company that has been around since 1999. We have over 30 million customers, all around the world who utilize our services for remote accessing devices in a simple and secure way that eliminates the need to use third-party cloud services.We offer a Free Dynamic DNS service that millions of customers use daily to access their devices from anywhere. Whether it is checking in on a loved one via a remote security camera, accessing a computer remotely, or even running a game server to play games with friends and family safely, No-IP has a remote access solution that works!
No-IP (noip.com) has 105 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
105 approved reviews, newest moderated first
This company is a scam. Last year they charged 30 dollars. This year, without any warning or email, they tried to go to the bank and charge 74 USD. Fortunately, I used a virtual card that has been deactivated for a long time and they couldn't get the money out.
By Luis
After being a subscriber for 10 years (since 2013) and paying $24.95 a year for 7 years from 2016 until last year, on Oct. 30, 2023 NO-IP debited my credit card for $59.99, a 140% increase without warning...no e-mail, nothing. I was not given an opportunity to decline or to cancel. And no, there was nothing in my SPAM folder. When I called their phone there was no option to speak to billing/accounting, only support. Their FAQ instructed me to create a support ticket online, which I did, leaving my full contact info. Three days later I log into my account and there is NO record of my support ticket. I heard nothing from NO-IP until I cancelled my subscription. I have no intention of continuing doing business with such a poorly run company. When I cancelled I get an e-mail saying "Thank you so much for being a No-IP customer, we really appreciate it." What a way for them to show it. If I could give NO star I would.
By Gregory R.
Excellent service, responses were clear and timely
By Norhely E.
I have used NOIP's service for more than 10 years and with a few exceptions everything was mostly satisfactory. The prices were always relatively high, but the service was usually okay. But the latest increase is simply outrageous and brazen. Without notice the prices were almost doubled and then without asking! drawn in automatically! This is also incomprehensible, as the costs in this area have become cheaper. Other providers with comparable offerings sometimes cost less than 1/10th of Noip's service prices. This is no longer a reliable partner. Time to say goodbye
By Martin S.
Prices went from $25 to $60 per year, without notice. It's time to leave NO-IP here at the end of the period.
By Ujja V.
Raised a ticket got a reply within the hour issue resolved. Great support and fantastic Customer Service. I highly recommend No-IP
By Consumer
quick and functional answer to a doubt I had about using their services: quite good for a free service!
By DarioG
Its a good service, i am not a bot, reason i just said is because i cant think of anything to type
By TheEliteGamer
