Noble Gold InvestmentsReviews of noblegoldinvestments.com

16830 Ventura Blvd, Ste 326, Encino, California

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The Fair Hearing score

4.9/ 5

Excellent

773 reviews

Noble Gold Investments4.9Excellent

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About Noble Gold Investments

Noble Gold Investments aims to give our clients a safe and easy way to buy precious metals, offering friendliness, honesty, and an in-depth understanding of how to increase the value of their investments. We started with the goal of preserving our client’s wealth, but the real center of our business is customer service. That’s why we do our best to provide in-depth information on precious metals and how they can protect your portfolio now and for many years to come.

Noble Gold Investments (noblegoldinvestments.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.

Also known as: noblegoldinvestments.com
Website: noblegoldinvestments.com
Category: Investments & Wealth
Location: Encino, California
Listed on The Fair Hearing: 2026

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Feb 11, 2026

Buying-great service / Selling-a nightmare!!!

Buying from Noble Gold was smooth—but trying to sell has been a nightmare! For four weeks I’ve called, left voicemails, and sent multiple emails, and still no one will call me back. I’ve received only one email response, which does not cover my questions. While they ignored me, prices dropped dramatically, costing us over $120,000 in value. Being forced into email-only communication makes it impossible to lock in prices, and the lack of responsiveness is absolutely unacceptable for a company handling people’s investments. I would caution anyone to think very carefully before trusting them with their money. Update 2/20/26: That is incorrect, Noble Gold. I contacted you 1/16, 1/23, 1/28, 2/4, 2/10, 2/11, and 2/12. Finally, on 2/12 you called me (when metal prices tanked). Had you contacted me in the 5-7 period, as stated on your auto-email replies, I would have sold my metals in late Jan with an additional $120k in value. I finally sold the metals to end the nightmare with you. Absolutely nothing Noble about your company!

By Furious C.

Response from Noble Gold Investments· Feb 20, 2026

Update 2/26/2026 We understand that this experience has been frustrating, and we appreciate you taking the time to share your perspective. With respect to response timing, automated replies provide estimated timeframes but do not constitute guaranteed service commitments. All buyback inquiries are addressed in the order received and in accordance with Noble Gold’s established policies and procedures. Because precious metals transactions require affirmative client confirmation before execution, pricing is established based on the live bid spot rate at the time of confirmation and cannot be locked in advance or applied retroactively. This policy is applied consistently to all clients to ensure fairness and uniform treatment. We regret that your experience did not align with your expectations. Noble Gold remains committed to maintaining transparent processes and assisting clients in accordance with established procedures. We wish you the best moving forward. ________________________________________________________________________________________________________________ Our team has called and emailed to follow up and has provided the requested buyback quote in accordance with our standard first-in, first-out process and current market pricing. As with all precious metals transactions, pricing is based on the live bid spot rate at the time of confirmation. To ensure fairness to all clients, we are unable to move individual requests ahead of others already in queue, as doing so would not be fair to those who contacted us earlier. Additionally, each email sent to our BuyBacks department generates a response outlining current response times so clients are informed of expected timelines. Noble Gold remains committed to assisting every client promptly and professionally and will continue to provide requested services within our established processes.