Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
650 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to NissanPartsDeal. Our mission is to be your exclusive Online Nissan Parts Department by providing exceptional pricing backed by unparalleled customer service and support throughout the entire buying process through a convenient, streamlined online experience.
NissanPartsDeal.com (nissanpartsdeal.com) has 650 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
650 approved reviews, newest moderated first
Foremost, products are best rated. I’ll continue using Nissan parts for future needs. And representatives are most helpful in answering all your question concerns. Well worth cost and excellent representation. Thank you.
By Lynn
Needed a small trim part. They had it and I received it quickly and installed easily.
By Dean
I ordered a seatbelt for my Nissan Sentra vehicle and it didn't work as the seatbelt was locked. I asked if I could return it and they were extremely rude and said they didn't believe me even though I submitted a video of the seatbelt not unlocking. They said I had to get it "checked" at a dealership and get a paper saying that it was defected. However, that would've cost me an extra $100 AND it still wasn't guaranteed that I was going to get a refund. I decided to try to unlocked it myself as I was being accused by the customer service people of lying. Extremely unprofessional and I'm not buying from them again. I wouldn't advice anyone to do it either.
By Sabi
Their prices are a lie and customer service is as reliable as my broken Nissan. After almost 6 weeks of waiting without a part or any idea where it is, I HAVE TO WAIT ANOTHER WEEK to get my refund. Was charged $250+ for a part than was sent an email the next day saying I had to pay a $80 “fee difference” because they decided to ramp their prices overnight after I already paid. Worst experience buying anything online
By Hunterski M.
Ordered a part, they charged my credit card, and then sent emails saying I needed to send more money in order to get the part. Customer Service was rude and didn't care.
By Jim
Worst place ever to order from. Ordered parts from them over a month ago. Part of it came in two weeks. The other package got lost. Had to wait another two weeks. Package arrived and it was smashed to about a 1/4” high. Nothing inside the box to protected it and pieces of my order missing. They are not a dealership so don’t get fooled they’re just a middle man that buys parts from different dealerships and then charge a ridiculous amount to ship to you. Avoid these people like Covid. Not worth what you think your saving because it cost just as much from the dealership once you add the excessive amount for shipping…
By Wayne F.
Worst experience nowadays: delivery 2 weeks!! Price is 2 times more expensive than even on eBay. Just wait for a postage due.
By Rebecca N.
OEM factory parts at a fair price.
By Frank and Finley T.
