Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
67 reviews
NinjaTemplates LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NinjaTemplates provides Professional eCommerce Solutions & Design Services for sellers on: Amazon, Shopify, BigCommerce, & eBay. Services include: Logo Design & Branding, Web Store Design Services, Amazon Brand Store Designs, eBay Templates & Designs, Custom Informational Websites, Custom Product Image Creation, UI/UX Optimization, and Expert eCommerce Consulting.
NinjaTemplates LLC (ninjatemplates.com) has 67 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 62 reviews with 5 stars · Clear filters
Good work and kept working on website until we were happy.
By Pete
Response from NinjaTemplates LLC· Feb 16, 2022
Hi, Pete! It's been great working with you developing your new store for The BBQ Allstars. Looking forward to your launch, and working together again in the future!
Great communication and execution of of our website project. Highly recommended!
By DroppinHZ C.
Response from NinjaTemplates LLC· Feb 11, 2022
Hi, Cody! It's been our pleasure working with you, and we're thrilled to hear you've had a great experience working with us. Looking forward to continuing work together in the future. All the best! -Augustus
Ninja Templates designed the eBay Template for my salvage yard. They did an amazing job with the design. It is clean, effective and has all the features that were on my wish list. I cannot recommend this company strongly enough. Often times when you hire an internet-based design/seo company you really have no idea what kind of customer service you will get. This company answered all my emails and all my phone call promptly. I was able to talk to the same contact anytime I had a question. They were easy to get ahold of and easy to communicate with. Furthermore, they even communicated with a third-party computer management company so that the installation of the templates would be seamless.
By Ryan M.
Response from NinjaTemplates LLC· Feb 3, 2022
We're thrilled to hear that your experience working with NinjaTemplates has been a positive one. It's been a pleasure working with you, and we look forward to working with you again whenever you need us!
You always have doubts in the back of your mind when you give a new vendor a chunk of change, hoping they'll deliver on their big promise. NinjaTemplates OVERDELIVERS! I cannot begin to say enough good things about this company. Communication is some of the best I've ever experienced, and the results blew me away. Way exceeded my expectations. If you are on the fence about whether or not you should work with these guys, just do it! Thank me later.
By Todd S.
Response from NinjaTemplates LLC· Jan 27, 2022
Hi, Todd! Those are some mighty kind words, and we're glad you've had a great experience working with us! Looking forward to working on your new store designs together soon!
Augustus & his team at NINJA TEMPLATES has been amazing to work with. They built the most beautiful template for my Ebay store and are building a brand new website for my business. They have been extremely helpful and supportive in answering any questions that have arised since I am not html or website savy. I highly recommend them not only for the outstanding graphic designs and websites they build but for the exemplary support they provide after the job is complete!
By Mary H.
Response from NinjaTemplates LLC· Jan 13, 2022
Hey, Mary! Happy to help tonight getting all of your listings managed by Sellbrite back up to snuff. Please see the email I shared with instructions on how to update the Description Text section, and have a great night! Looking forward to working with you on your new web store soon!
I hired Ninja Templates for both my Shopify and Ebay store projects. I am very happy with the design, service and total outcome of my projects. Augustus (The Owner) was also very responsive and had great customer service.
By Chad T.
Response from NinjaTemplates LLC· Dec 6, 2021
Hi, Chad! It was our pleasure working with you on the 2 eBay projects, and your matching Shopify web store project. We look forward to working with you again whenever you need us in the future, and we wish you all the very best!
THIS IS A GREAT COMPANY.THEIR TECHNICAL KNOWLEDGE AND WORKMANSHIP IS EXCELLENT.HELPED OUR COMPANY IN MIGRATION AND DESIGN OF OUR WEBSITE.THE SUPPORT PERSON AUGUSTUS WAS ALWAYS WITH US TO HELP. FIVE STAR COMPANY.THANKS
By Jay N.
Response from NinjaTemplates LLC· Nov 23, 2021
Hi, Jay. It continues to be our pleasure to work with you to grow your business on BigCommerce. We look forward to helping you with all of your eCommerce Solutions & Design Services going forward.
To be honest I was sceptical about the kind of support we would get from NinjaTemplates given the cost of the service. I have had terrible experiences with "professional" development people before and went into this with a lot of anxiety. I am so happy to tell you that I am thrilled with their support in helping us improve our site, and the performance. Augustus, our primary contact, was incredibly helpful and guided us through their data collection process. Please understand that they won't just take your jumble of problems and needs and magically make them disappear, you need to be committed to the upgrade too. But in the end it is worth it and they are a great support team.
By Joseph
Response from NinjaTemplates LLC· Nov 17, 2021
Hi, Joseph! We really appreciate the kind words, and it was our pleasure working with you. We work hard to make sure that we're providing the best possible service to our clients, and we're very glad to hear that you've had a good experience creating your new custom theme with us. We look forward to working with you again whenever you need us!
