Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
556 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida.Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge.All based on our combined 70 years of successful institutional and retail trading experience.
Ninjacators LLC (ninjacators.com) has 556 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
556 approved reviews, newest moderated first
Your products are very useful and high quality. I have had support people who really worked hard to help meet my requests.
By Diana
Response from Ninjacators LLC· Oct 21, 2024
Hi Diana, Thank you for your thoughtful review! It means a lot to our team to know we've been able to help and that the tools have been beneficial for you.
I found there was too much talking its my first time so I might have to get used to it
By Germaine L.
Response from Ninjacators LLC· Oct 21, 2024
Hi Germaine, Thank you for your feedback on Futures Edge! We encourage participation in our interactive live sessions, which may vary each day. We hope you'll continue to join us!
I really enjoyed while learning! Great, Richard and Josh! Thank you
By Enrique M.
Response from Ninjacators LLC· Oct 21, 2024
Hi Enrique, That's wonderful to hear! We're glad you're finding value in our Futures Edge live sessions!
Ninjacators is always responsive and accurate in their customer support.
By Jean L.
Response from Ninjacators LLC· Oct 21, 2024
Hi Jean, Thank you for your review! Our team truly appreciates your support and is glad to know they were able to help you.
Abigail she answer on time and try to do everything to satisfy my demande,
By amoussou mevi C.
Response from Ninjacators LLC· Oct 17, 2024
Hi! Thank you for your kind review, glad our Agent Abigail has been able to help!
The support person Michael was very quick to respond but my issues never went away. So we were unable to resolve the issue.
By Jim H.
Response from Ninjacators LLC· Oct 17, 2024
Hi Jim, Thank you for your review. We're sorry to hear about the ongoing issue, but we're glad that Agent Michael has been there to assist you. Rest assured, he's still connected with you as we are committed to finding a resolution, and we truly appreciate your patience.
Support is slow to respond. Tried calling one time and no call back.
By Nathan R.
Response from Ninjacators LLC· Oct 14, 2024
Hi Nathan, We apologize for the delay. It appears that our agent, Cheryl, has been able to assist you. However, we will follow up to ensure that you are fully taken care of.
Communication, while not perfect, is very good. Good if not great support.
By Charles B.
Response from Ninjacators LLC· Oct 9, 2024
Hi Charles, Thank you for sharing your experience with our support team; your feedback means a lot to us!
