Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
364 reviews
NinetySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ninety is the all-in-one Business Operating System that helps remote, hybrid and in-person teams drive performance with clarity, accountability, and results. Thousands of growth-minded organizations use Ninety to replace scattered tools with one powerful platform that brings everything—goals, metrics, meetings, responsibilities, and priorities—into focus. Whether you're scaling, aligning teams, or working to improve execution, Ninety makes it simple to measure what matters and turn strategy into action.Try Ninety free for 30 days to see how better performance starts with better alignment.
Ninety (ninety.io) has 364 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
364 approved reviews, newest moderated first
Juan is AMAZING to work with! He has been able to answer any questions I have had and solve all issues for us.
By Bethany S.
Response from Ninety· Sep 23, 2026
Hi Bethany! We are so happy to hear that Juan was able to help you solve all of your issues. If we can help in the future, you know how to find us!
Amazing customer service! Felipe went above and beyond to figure out the issue and worked around my schedule to make sure I had my account back. He kept the whole experience light and fun by sending me hilarious images that made me laugh, even while I was frustrated. Truly appreciate the effort and great attitude! Highly recommend! ⭐⭐⭐⭐⭐
By Yelitza C.
Response from Ninety· Oct 13, 2026
Hi Yelitza. We are delighted to hear that Felipe provided such excellent service. That is our goal, and we are glad that you had a great experience.
Daniela was great. Stuck with me through a relatively minor issue and figured out what was wrong.
By Dave
They are always very responsive to feedback and ideas, as well as helping with issues that I have or suggestions that my team wants to implement. The technology is constantly improving and is adding value for us, the consumer. A strong technical tool when embraced and used correctly.
By Hannah
Response from Ninety· Oct 13, 2026
Hi Hannah. Thank you for the kind words. We are always working to improve, and your feedback and ideas are key to helping us create a product that exceeds expectations.
The team was extremely communicative and timely in researching a billing issue I had. They made me feel confident that they cared to resolve the issue. Top notch service!!!
By Dina
Response from Ninety· Oct 13, 2026
Hi Dina, thank you for your kind words. Our team strives to provide excellent service, and we are glad that they were able to resolve your billing issue.
Juan is an absolute gem - not only was we easy to work with, he helped me work through my issue quickly and efficiently. He has the best personality as well and we shared in some unexpected belly laughs - which I appreciated! 5 stars to Ninety and Juan gets 10!! Thank you.. truly!!
By Amy M.
Response from Ninety· Oct 13, 2026
Hi Amy. We appreciate the kind words about the platform and especially about Juan. We love hearing that our team went above and beyond with the belly laughs and helped resolve your issue promptly.
ninety has the best customer service of any company I work with in any industry. Daniela is particularly helpful to my clients and me.
By Eric Q.
Response from Ninety· Oct 13, 2026
Hi Eric. We are so happy to hear that you found our customer service, and especially Daniela, to be so helpful! Thanks for being a great customer to work with!
Daniela's responsiveness and follow through exceeded my expectations. She went above and beyond to follow through after the fact to ensure I was all set.
By MLD
Response from Ninety· Jul 8, 2026
Thank you for your kind words. We are delighted that Daniela has been able to ensure you are all set with Ninety!
