NineStarsUSAReviews of ninestarsusa.com

I purchased one of their stainless steel motion sense trashcans (model: TRASH-DZT-80-4) and it worked for one yr and then stopped working. We paid $90 now after many MANY reset attempts its completely dead. I contacted the company and was told although it's still under warranty there's a "nationwide shortage" for parts & they don't know when they'll be able to send anything. It's been now 2 months and I quickly realized that they never intend to honor their warranty. I will never order anything from this company again. I wasted almost $100 on a very poor product!

Completely disappointed with this company. I have a Rectangular Motion Sensor Trash Can 21.1 Gallon model and the lid isn't working anymore. I bought a extra lid at ninestarsusa.com. After conclude the order, I didn't received any email about how long it would take to ship. But after more over than a week, they just cancelled my order without any reason. Nobody answer my calls or emails. It's insane!