The selection is amazing and the…
The selection is amazing and the delivery was quick. Love the ease access the customer service.
By Tonya
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
85 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We’re a sunglass company with a passion for helping every customer find their perfect pair. From our humble beginnings in Stone Harbor, NJ to our online launch 17 years later: How Shades on 96th Street became NINETY SIX SHADES.
Ninety Six Shades (ninesixshades.com) has 85 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
85 approved reviews, newest moderated first
The selection is amazing and the delivery was quick. Love the ease access the customer service.
By Tonya
Five star customer service during every stage of the process….such an enjoyable experience!
By Frank O.
JACK IS THE BEST! He is accommodating, friendly, and professional. I always feel comfortable going in to browse and see what's new (and I get my MJ's cleaned while I'm there)! I also loved getting a card in my mailed purchase finding out a little bit about the person who packaged it! Good touch!
By Laura F.
Your entire shopping and shipping process knocks it out of the park! Great selection, quick customer service and incredibly unique packaging makes 96 Shades the perfect place to purchase a special gift.
By Sarah B.
Incredible customer service from start to finish! Everything from the texts to update me on shipping, the online support to find the perfect pair, and even the details in the packaging were wonderful. I won’t buy a pair of shades anywhere else! Highly recommend.
By Kayla B.
Top rate experience from shopping to shipping. Received my shades within a couple of days and couldn’t be more pleased!
By Sarah B.
great service and fun shades
By Sonya M.
The packaging was SO cute. Glasses came in great condition and were packaged neatly and carefully.
By Carson H.