Great customer service
Great customer service. Extremely knowledgeable about mechanics/engineering and also CA driving laws, which is rare in a customer support agent. Definitely recommend checking them out for your auto needs!
By Ellie M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
57 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nilight is committed to produce high-quality products, includes Led Light Bar, led work light, trailer light, headlights, emergency strobe lights to meet all of your needs. Our mission is to supply the best Auto Parts with the best price.
Nilight (nilight.com) has 57 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 36 reviews with 5 stars · Clear filters
Great customer service. Extremely knowledgeable about mechanics/engineering and also CA driving laws, which is rare in a customer support agent. Definitely recommend checking them out for your auto needs!
By Ellie M.
Problem solved in minutes. Why I use them!!!
By Jesse C.
Quick and easy to reach support. They were able help troubleshoot right away and suggested some options.
By ryan
Had some issues with window vents I purchased through them but they honored their worry free warranty when I initiated a return. Thanks for the excellent customer service after the sell.
By NC_sxs R.
Had what I was looking for and were very helpful with choosing the correct size.
By Dan
Very quick response with the info I needed.
By Russ N.
The person on the help line.
By Lon S.
Response from Nilight· Sep 25, 2026
We truly appreciate you taking the time to share your experience.
It was a great experience. There was a problem with the shipping where the package did not arrive. Nilight could not have been more understanding and they did everything to make sure we were reimbursed. All I can say is thank you for being a great company.
By Eric