NICE inContactReviews of niceincontact.com

Support for project work is often not timely and tends to drag out.

Awesome cloud phone platform.

NICE has been a pretty good system to work with. We've had limited issues with our ACD and when we do we have quick turn around.

NICE InContact has made such a difference in our Call Center. System has incredible reporting and is very stable, ability for agents to work remotely and is really easy to train on for new agents.

I really loved using NICE inContact. I thought it was very easy to find reports and track my agents. Ease of use and speed is really important to me. I would recommend the software to anyone!

Overall the platform is great. Support can be a little trying at times, but it is rarely needed.

We have been using NICE inContact in our call centers for over 10 years and it has tremendously increased our efficiency and productivity. Over the years the interface has become more user-friendly and our agents are extremely happy with the product. I would recommend NICE inContact.

Easy to use interface, excellent call quality