Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
207 reviews
NibblesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Nibbles after one of us got a vet bill that turned a scary night into an impossible choice. The diagnosis was hard enough. Deciding whether we could afford the care made it worse.We knew that moment was not rare. Most pet families have lived a version of it, or are dreading the day they will. So we built the thing we wished we had: a card that helps with the cost of care before the emergency, not a stack of paperwork after it. Pets are family. No one should have to choose between their pet and their budget. Apply today
Nibbles (nibbles.com) has 207 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
207 approved reviews, newest moderated first
Wonderful thank yall so much!
By DX
Response from Nibbles· Oct 8, 2026
Thank you for taking the time to share your positive experience. Hearing from happy customers like you is the best part of what we do and reinforces our commitment to providing the best possible service. Thank you for being a valuable member of the Nibbles community!
Everything went as expected. All is good.
By Russell R.
Response from Nibbles· Sep 30, 2026
We are absolutely delighted by your positive review! Your support means the world to our team. It is customers like you who make the Nibbles community so special, and we look forward to continuing to serve you.
Don’t fall for it. The insurance is $25 a month.
By Christopher B.
Response from Nibbles· Sep 28, 2026
We are truly sorry to hear about your negative experience. Providing excellent service is our top priority, and we regret that we fell short in your case. Your feedback is important, and we will have a member of our Customer Success Team reach out to you directly as soon as possible to address your concerns and work toward a resolution. Thank you for bringing this to our attention.
Easy to apply
By customer
Response from Nibbles· Sep 28, 2026
That is wonderful feedback to read—thank you so much! We are thrilled you're having a great experience. We are truly grateful to have you as part of the Nibbles community.
I applied for the Nibbles credit card under the assumption that it would cover about 80% of veterinary bills with a reasonable annual deductible, as many insurance companies do. After activating the card, I explored their website regarding the pet insurance "benefits." I was surprised to discover there is an annual deductible of $950, which must be met before coverage begins at a rate of 80%. This means I would have to pay $950 out-of-pocket before receiving any reimbursement! Additionally, there are what they call "Additional Benefits," each requiring a separate monthly premium. These include: - Prescription Care for an extra $2.69 per month - A Wellness Plan, which covers vaccinations and teeth cleaning, also for $2.69 per month - Enhanced Care for $25 per month, which includes prescriptions and illness protection - Complete Care, which encompasses prescriptions, illness coverage, and preventive and wellness care. I am not suggesting that this is a rip-off, but I do recommend reading all the details carefully; otherwise, you might end up with a very high monthly premium. Therefore, I advise: Caveat Emptor—Buyer Beware. I will only use the credit card for my pets' needs through merchants like Chewy, Allyvet, Valley Vet, Santa Cruz Animal Health, and other online vendors that provide products for my animals. If that doesn’t work out well, I will cancel the credit card.
By Michael M.
Response from Nibbles· Sep 21, 2026
We are truly sorry to hear about your negative experience. Providing excellent service is our top priority, and we regret that we fell short in your case. Your feedback is important, please reach out Customer Success Team as soon as possible to address your concerns and work toward a resolution. Thank you for bringing this to our attention.
I was satisfied with the outcome of my call
By Daaimah A.
Response from Nibbles· Sep 21, 2026
Thank you for taking the time to share your positive experience. Hearing from happy customers like you is the best part of what we do and reinforces our commitment to providing the best possible service. Thank you for being a valuable member of the Nibbles community!
Charged $70 late fee over two uninformed missed payments, with no payment reminder and no text. Used card only for my dog. Dog had cold/runny nose, got meds. Submitted vet bill and summary. 2+ months no response, then asked for info I already sent. Another month wait, denied with no clear reason. Canceled insurance and card. Not worth it.
By MistrRN
Response from Nibbles· Sep 21, 2026
We are truly sorry to hear about your negative experience. Providing excellent service is our top priority, and we regret that we fell short in your case. Your feedback is important, please reach out Customer Success Team as soon as possible to address your concerns and work toward a resolution. Thank you for bringing this to our attention.
Got the nibbles app and I’m unable to setup auto pay UPDATE: The Nibbles team worked closely with me to resolve my issue and all went smoothly!! I’m happy to be a new cardholder!!
By Sal S.
Response from Nibbles· Sep 18, 2026
We are truly sorry to hear about your negative experience. Providing excellent service is our top priority, and we regret that we fell short in your case. Your feedback is important, and see you have already worked with our Customer Success Team to address your concerns and work toward a resolution. Thank you for bringing this to our attention.
