Jessica from customer service is…
Jessica from customer service is fantastic! So helpful and understanding. Whenever I order the products are sent immediately and without issue. Very affordable and consistent.
By Lindsey S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
305 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nexus Smoke - Online Vape Shop - Disposables, Vape Mods, Kits & E-Liquid and with these we challenge the usual narrative in the vaping industry. We're carving out a unique path where nicotine cravings are satiated, yet health remains at the forefront. In an era where smoking-related health consequences are too serious to ignore, we strive to provide a healthier, alternative solution.
Nexus Smoke (nexussmoke.com) has 305 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
305 approved reviews, newest moderated first
Jessica from customer service is fantastic! So helpful and understanding. Whenever I order the products are sent immediately and without issue. Very affordable and consistent.
By Lindsey S.
Great customer service! Vanessa was very responsive and helpful when I had an issue with my delivery. Everything was resolved successfully. Thank you for the excellent support!
By Yoyo L.
Their customer service is top notch. Jessica especially is always quick to answer and provide help in any way she can. Their products are superb and affordable. I cannot recommend this company enough.
By Allie C.
I bought a Nexs vape white gummy and before the end of the day it tasted burnt and it's still full
By Lisa D.
Excellent customer service, super fast shipping, accurate order, and amazing prices made shopping with Nexus a pleasant and refreshing online experience. I highly recommend Nexus.
By Bob M.
They are quite consistent on quality except the odd time we get cartons that will have a few packs with 3 or 4 broken cigarettes like the one I just got so give the people in quality control a kick in the azzzz
By Kevin F.
I am very impressed with the communication while ordering. The quick response to emails and delivery of vapes. The selection is top notch!
By Tom C.
fast service, good customer service.
By Ian F.