Next VacayReviews of nextvacay.com

Response from Next Vacay· Feb 28, 2020

That's fantastic, Alyssa! Athens is such a gorgeous destination, and with so much amazing history hidden throughout the city, there's always more to explore. It's sure to be a trip you'll never forget :) Thanks for sharing and leaving us a review!

Response from Next Vacay· Feb 25, 2020

Thanks for letting us know about this issue, Rebecca! We definitely want to make sure you aren't missing out on any of the great opportunities to travel. I looked through our records and see that this deal was delivered to your inbox on February 12th and opened that same date. It might have been accidentally deleted. There are still a few scattered dates available though, so we've resent this deal to your inbox in case you're still able to take advantage of the available time-frame!

Response from Next Vacay· Feb 25, 2020

Thanks for sharing your feedback Tiffany, and I'm so sorry you haven't been able to get in touch with us yet. We try to respond to all emails within 24 hours, though this may be a little slower over the weekend. If you haven't received a response yet, please don't hesitate to get in touch via the live chat on our website at nextvacay.com as well. This is open from 9AM - 5PM EST from Mon-Fri. If you reach out to us there, we can make sure you're taken care of immediately, and we will get those funds credited back to your account ASAP!

Response from Next Vacay· Feb 24, 2020

So happy to hear it, Dan! Fingers crossed you get to take advantage of one of the deals soon, and we can't wait to hear where you'll be heading off to! Thanks for leaving us a review :)

Response from Next Vacay· Feb 24, 2020

Thanks for sharing your feedback with us, Selina, and we're so sorry to hear you've had such a poor experience so far. I did look through our records and see that you reached out on February 14th and again on February 18th. It looks like both times, our support team was able to respond within 24 hours, but we haven't received a response back yet. We weren't able to find any account on file with the information you used to contact us, so if you can, please respond back to either of the emails we sent with the information you used to register your account. Or you can contact us directly at [email protected], and we can look into why you haven't received the welcome email and login information yet, and we'll make sure you're all set for your 30-day free trial!

Response from Next Vacay· Feb 24, 2020

Thanks for sharing your feedback with us! We're sorry to hear the deals haven't been practical for you or fit your interests so far. To be clear, we do focus more on international deals for our members because these are often harder to find and international travel, on the whole, is more expensive. So we want to find great opportunities for our members to make their travel dreams come true with visiting destinations all over the world! We do look for cheap cross-country flights, major city deals, and deals for popular tourist destinations though, so that includes places like Hawaii, Aspen, and DC, all of which have been sent over the past month! I noticed you mentioned the surrounding airport feature isn't much help for you, considering you'd have to drive several hours to take advantage of a flight. If that's the case, then please get in touch with our team at [email protected] to confirm which airports you'd prefer to see deals from, and we can update that for you! We don't have the option to choose specific destinations just yet, but if a great cross-country deal to Kansas City or nearby pops up, you'll be sure to receive an alert for it. We're glad to hear you've been able to use the deals to plan your future adventures, and we'll do our best to adjust your account now and improve the deals you see moving forward!

Response from Next Vacay· Feb 21, 2020

Great to hear from you! :) Thanks for taking the time to leave us a review!

Response from Next Vacay· Feb 20, 2020

Thanks for sharing your feedback, Hal! We're sorry to hear the destinations haven't been what you're interested in or looking for. Can you tell us more about where you'd like to go? I see we've sent deals out of Las Vegas to quite a few different destinations, including cities in South America, Europe, and Asia. We've also sent some great deals we've found to domestic destinations like Hawaii, along with flights to Canada and the Caribbean. We can't guarantee specific destinations just yet, but if you'd like to get in touch with our team at [email protected] with more feedback on what you're looking for, we'll do our best to find those deals for you!