Prompt and efficient
Prompt and efficient. Athena and Andrew provided excellent customer support!
By dabbienormal
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
61 reviews
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nextmedical.com is listed under Pharmacy & Medicine.
nextmedical.com (nextmedical.com) has 61 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Prompt and efficient. Athena and Andrew provided excellent customer support!
By dabbienormal
Working with Dr. Lydia Travnik has been so helpful. And the support when calling customer service (especially Jeannine) has been great. Once you get over the initial hurdles Next Med has been easy to work with through text messaging.
By KR
I really like how they respond to all of my inquiries timely. They are willing to go the extra mile for customer service. JM is my customer service representative! Dr. Palumbo is awesome.
By Tracy
I have been using NextMedical for 9 months and the team of JM and Dr. Riley Greene are always attentive and responsive following my progress closely. I have lost 25 pounds and feel great! Thank you to this team.
By Anonymous
Overall I have been very happy with next medical. Although initially getting through the PA process took longer than expected, Dr. Greene and all of the support staff have been very helpful and thorough. I recently requested a refill on my prescription and within 15 minutes Dr. Greene had submitted the prescription and someone from next medical contacted me later that evening to let me know the status of the prescription with my local pharmacy. I would recommend next medical without a doubt for its ease of use and attentiveness of its providers
By Sonja B.
I’ve been using Next Medical for over six months now and they are fabulous. They get back to me in a very timely fashion. I never have to wait. This journey has been amazing! I have lost over 38 lbs. Thank you Dr. Marc Serota, Dr. Palumbo and JM!
By RD
Nextmedical has great customer service and excellent providers. They listen to your needs. The medications can be life changing
By Laura M.
4/21/2023 Next Med has excellent customer service. They have always answered any of my concerns efficiently and normally within 5-10 minutes. Renz A just called me in person to tell my my pharmacy has my prescription and that it is ready to pick up. They actually called and asked me when I could be available to speak with them. I did not follow up. They did. Thank You Renz A. Excellent customer service !
By Pauline R.