Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
53 reviews
Nextline - Second Phone NumberSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nextline provides a 2nd phone number for your phone. You don't need to swap SIM cards or bring another phone with you. The numbers you get from this app are real US phone numbers with UNLIMITED CALL & TEXT When you need a different number to call and text with, Nextline lets you get local numbers from over 300 areas codes in the US. You can use Nextline for private calls and texts.When you make a call or text with Nextline, it's sent from your dedicated Nextline number, and never interacts with your cell phone number. Nextline is great for business, dating or travel. It's real and reliable.
Nextline - Second Phone Number (nextlineapp.com) has 53 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
53 approved reviews, newest moderated first
I used this service it’s nice and recommended to new users
By Muhammad U.
Response from Nextline - Second Phone Number· Sep 1, 2026
Hi Muhammad Umair, Thanks for the recommendation! Glad you’re enjoying Nextline. Lura, Support
Their scammers, they dont give refunds for mistaken buys. And their 1 dollar charge is just a thing to get your card to charge u 30 dollars the next day.
By Account D.
Response from Nextline - Second Phone Number· Sep 1, 2026
Hi Dear User, thanks for raising this. Please email [email protected] with your account details. We will review the purchase and billing history carefully and see how we can resolve this for you. Linda, Support
Deceptive design and hidden charges. The app's interface is intentionally designed to make users accidentally subscribe to a second, unwanted virtual number. It is clear they are aware of how misleading this flow is because they explicitly protect themselves in their refund policy, stating they will not refund: "Any unintended purchases, including acquiring a secondary virtual number." Avoid this app. Update: Nextline replied to this review asking me to contact support. I already did that, repeatedly.
By Juan R.
Response from Nextline - Second Phone Number· Sep 1, 2026
Hi Juan, thanks for sharing your feedback. Please reach out to [email protected] with your account details. We will review the purchase and subscription details carefully with our team. There are no hidden charges, and we will be happy to clarify any billing concerns. Linda, Support
Nextline is a big scam. I purchased a number from them and can't use it on desktop or Android. When I asked support, they claimed I could use it on Android, but there is no Nextline app available on Android. I asked for a refund because I couldn't use the number at all, and they rejected it. I will report them to the BBA and open a dispute case with my bank. Do not use Nextline—they are big scammers. Shame on you
By Hongyi
Response from Nextline - Second Phone Number· Sep 1, 2026
Hello Hongyi, thank you for sharing the details of your experience. We understand your concern, especially regarding the number not working on the device you expected to use and the refund request. Please contact us at [email protected] with your account email and number details. Our team will carefully check your account, review the number and platform compatibility, and go through the refund request in detail. We will investigate what happened and work with you to find a proper solution as quickly as possible. Moon, Support
Total scammers was told it was a 0.99 dollars one month trial yet they secretly charged my account of 30 dollars and give no way to cancel your subscription on the app their customer support is useless and they deliberately make their app impossible to send any images to their support system don’t trust them
By Brinly J.
Response from Nextline - Second Phone Number· Sep 1, 2026
Hi Brinly, thank you for sharing these details. We understand why an unexpected charge and difficulty with cancellation would be frustrating. Please email [email protected] with your account email and any billing details you have. We will carefully review the trial, subscription, and charge on your account, investigate the cancellation issue with our team, and work to resolve everything as quickly as possible. Linda, Support
I have visited more than 7 to 8 Countries and I love their Services. Will be using this service very often whenever I visit a Country. Thank you guys for your Amazing big help ❤️❤️.
By Syed H.
Response from Nextline - Second Phone Number· Sep 1, 2026
Hey Syed, Thank you so much! Glad Nextline has helped you stay connected across your travels. Really appreciate your support! Lura, Support
Total fraud , signed up for £0.99 offer `charged me with £25 in two days, no option to cancel . Total fraud company
By Roy T.
Response from Nextline - Second Phone Number· Sep 1, 2026
Hi Roy, thank you for bringing this to our attention. We understand your concern about the £0.99 offer, the following charge, and the cancellation issue. Please email [email protected] with your account email and billing details. We will review the transaction and subscription history carefully, check what happened with the cancellation, and work with you to resolve the issue ASAP. Lina, Support
I accidentally subscribed and canceled within minutes. I never activated or used the eSIM, but Nextline refused my refund, claiming the service was "provisioned" automatically. They basically keep your money for a service you never used. Very poor business practice and unhelpful support. Avoid this company.
By chen
Response from Nextline - Second Phone Number· Sep 1, 2026
Hi Chen, thank you for explaining what happened. We understand your concern, especially since the eSIM was canceled shortly after purchase and was never used. Please email [email protected] with your account and order details. Our team will take a closer look at the provisioning and refund information and review the case with you directly. We will do everything we can to get this sorted out. Lina, Support
