Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
11 reviews
NexiGoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NexiGo is an American-born brand, built on the core values of innovation, intelligence, integrity, and international cooperation. Quality and customer satisfaction are our first priorities. NexiGo makes products and experiences for every aspect of people’s daily lives. We develop and market a wide range of peripherals for live streaming, video conferencing, and collaboration so that everyone can be part of the conversation. With product offerings like: webcams, portable monitors, gaming console accessories, mice, microphones, and so much more, no matter what you are looking for you can find it with NexiGo.
NexiGo (nexigo.com) has 11 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
Showing 9 reviews with 1 star · Clear filters
If I could give this product a zero I would. Bought the Nexigo N60. It worked fine for a year or so, then started lagging. Nexigo advises consumers to download firmware upgrade if this happens. I downloaded the firmware upgrade, installed and now my computer can't find the drive. Called Nexigo and was told it's "bricked" and to buy a new one.
By Bill M.
Don't touch any Nexigo product with a barge pole. I paid £2.5k for Nexigo projector, 2 years later laser engined died. Their advert stated 20k hours of useage average lifespan. Even if I used it 2 hours a day (which is probably much lower as I travel 50% of the time and don't use it much generally), that would be 8% of it's expected life. They want to charge $400 for repairs. This makes me think they deliberately build poor quality products in order to charge for repairs...
By David C.
They asked me to mail my broken projector and they would send a replacement. They refuse to send the replacement, it is still under warranty.
By Ryan C.
Scam with their software
By Some M.
After buying their device 11 months ago the no signal image began to appear and then a bright blue block. The only options they have provided me was 60% off another device or I can post it to the states and they will ‘investigate’ and then decide what they will do…leaving us without a TV for weeks/months. #nexigopj40 should be a don’t buy for anyone interested. The absolute worst part is the correspondence from their team which I will share later. They basically put their fingers in their ears and stopped replying to emails.
By godlikemonolith
Bought a projector to ship to Portugal, first of all the shipping rates were extremely high, but since I really wanted the product I bought it anyways, then after a few days they refund me saying it was out of stock and thats it, I went to the webpage and saw that you could still buy the product so it was not out of stock, they just didn't want to send to Portugal most likely, the worst online business ever
By André F.
I like the product but is already broken after 4 months. I mailed them and they came up with a solution. When I asked for more information about a certain solution they stopped responding. I did send 4 more emails, I'm waiting for response!!! One month later and still nothing, wasted my money on their product. Never buy here, no customer service.
By Dion S.
Absolutely awful experience. Tried to arrange a return but they refused - saying I could only buy the same one and be refunded via Amazon. Except the product is no longer sold on Amazon UK. They stopped emailing about solutions. Their extended warranty means nothing. They should cease trading in the UK. Do not buy any products from them. Eventually sorted it with Amazon using insurance coverage.
By T
