I would give a higher rating except for…
I would give a higher rating except for the billing process. The bills I receive do not correlate with the service bills I receive from NYSEG. There is a time lag and service dates don't match-up between the two companies. I would prefer if NEXAMP would be billed as a part of the NYSEG bill as specified ESCO's are currently. We have plug-in hybrid vehicles and recharge batteries at night so, technically, we don't drive on solar electric. I do think that using NEXAMP is a good choice, however.
By Tom P.
Response from Nexamp· Aug 23, 2021
Thank you Tom for your honest feedback and review regarding your experience with Nexamp thus far. Sometimes there is a delay from our Utility partners which may not corollate with your Nexamp bill but have been working with our utility partners including NYSEG to ensure billing is accurate and timely- unfortunately at times there are delays on that end but we are working to get ahead of them so that you do not experience these inconsistencies.



