NexampReviews of nexamp.com

101 Summer St. Floor 2, Boston, Massachusetts

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The Fair Hearing score

4.3/ 5

Great

729 reviews

Nexamp4.3Great

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Nexamp

Building the Future of Clean Energy

Nexamp (nexamp.com) has 729 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.

Also known as: nexamp.com
Website: nexamp.com
Category: Energy & Power
Location: Boston, Massachusetts
Listed on The Fair Hearing: 2026

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Nexamp reviews

729 approved reviews, newest moderated first

Feb 16, 2026
It's great that I can receive a…
It's great that I can receive a discount from them. It was easy to sign up for it too.
By customer
Feb 15, 2026
Nexamp made it easy for me to sign up and join them for solar savings!
Nexamp made it easy for me to sign up and join them for solar savings! I really like the idea of part of my electric supply and 15% back on my bill is very appealing.
By Mary S.
Response from Nexamp· Feb 16, 2026
Thank you for your review! We’re so glad to hear the sign-up process was easy and that you’re excited about your solar savings. We love helping customers save while supporting clean energy. If you ever have questions about your account, our Customer Service team is available Monday–Friday, 8:30 a.m. – 6:00 p.m. ET at 855-727-4636 or via email at [email protected]. We appreciate you being part of Nexamp!
Feb 13, 2026
They explained your service so I could…
They explained your service so I could understand it.
By Jeanne D.
Response from Nexamp· Feb 16, 2026
Thank you for your review! We’re glad to hear our team was able to clearly explain the service and make it easy to understand. If you ever have questions about your account, our Customer Service team is available Monday–Friday, 8:30 a.m. – 6:00 p.m. ET at 855-727-4636 or via email at [email protected]. We appreciate you being part of Nexamp!
Feb 11, 2026
Staff is polite and knowledgable
Staff is polite and knowledgable
By Dawn O' C.
Response from Nexamp· Feb 16, 2026
Thank you for your review! We’re glad to hear our team has been polite and knowledgeable—that’s exactly the experience we aim to provide. If you ever have questions about your account, our Customer Service team is available Monday–Friday, 8:30 a.m. – 6:00 p.m. ET at 855-727-4636 or via email at [email protected]. We appreciate you being part of Nexamp!
Feb 9, 2026
Like the money I saved
Like the money I saved. Communication was good
By William P.
Response from Nexamp· Feb 16, 2026
Thank you for your review! We’re so glad to hear you’re enjoying the savings and that communication has been helpful. If you ever have questions about your account, our Customer Service team is available Monday–Friday, 8:30 a.m. – 6:00 p.m. ET at 855-727-4636 or via email at [email protected]. We appreciate you being part of Nexamp!
Feb 7, 2026
Really explained how they work.
Really explained how they work.
By JZ
Response from Nexamp· Feb 9, 2026
Thank you for your review! We’re glad our team was able to clearly explain how the program works. If you have any questions in the future, please don’t hesitate to reach out — we’re always happy to help.
Feb 3, 2026
Need more time
Not totally sure yet...after signing up 2 years ago, just received my first bill at a point in time that power is steadily rising in price! No real issues - bill is fully understandable.
By Edwin M.
Response from Nexamp· Feb 9, 2026
Thank you for sticking with us during the wait — we truly appreciate your patience. We’re glad to hear your first bill was clear and easy to understand. If any questions come up as you continue in the program, our team is always here to help.
Feb 2, 2026
customer service was very good
customer service was very good, very helpful.
By Mark G.
Response from Nexamp· Feb 9, 2026
Thank you for your review, Mark! We’re glad to hear our customer service team was helpful and provided a positive experience. If you ever have questions or need support in the future, we’re always happy to help

NexampReviews of nexamp.com

Rating distribution

What customers rate

About Nexamp

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NexampReviews of nexamp.com

Rating distribution

What customers rate

Nexamp reviews

It's great that I can receive a…

Nexamp made it easy for me to sign up and join them for solar savings!

They explained your service so I could…

Staff is polite and knowledgable

Like the money I saved

Really explained how they work.

Need more time

customer service was very good

About Nexamp

More in Energy & Power

NuWatt Energy

EnergySage

Energy Ogre

EZ Energy Services

Nexamp reviews

It's great that I can receive a…

Nexamp made it easy for me to sign up and join them for solar savings!

They explained your service so I could…

Staff is polite and knowledgable

Like the money I saved

Really explained how they work.

Need more time

customer service was very good