Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
499 reviews
New World DiamondsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have set out to reshape the way our culture thinks about diamonds, designing a personal and unique expression for the way we honor that special someone, celebrate our friends, express love or how we acknowledge unique moments. We find inspiration in Mother Nature, all things unique, bold colors, and people like you. We share a common belief that life’s moments should be celebrated, no matter how big or small. We’re not here to tell you how to use a diamond, or when to give a diamond, or tell you how precious a diamond truly is; we’re here with you to create a timeless story. Diamonds for all.
New World Diamonds (newworlddiamonds.com) has 499 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 448 reviews with 5 stars · Clear filters
I was super impressed with the diamonds! I would definitely buy from here again!
By Betim Z.
Response from New World Diamonds· Sep 26, 2019
Hello Betim, Thank you for the kind review. We hope you enjoy your diamond everyday! All the best, Team NWD
Beautiful piece!!! Would definitely recommend it for a gift!
By Delia V.
Response from New World Diamonds· Sep 26, 2019
Hi Delia, We are so grateful for your feedback and support! We hope to see you back at NWD soon. All the best, Team NWD
This company were amazing at communicating and even helped me receive my item quicker than anticipated. I called and explained how I was in a pinch to get my ring by a certain date and I received ahead of time! Also love the ring! It’s a gift for my girlfriend and looks as good as I imagined.
By Corbin M.
Response from New World Diamonds· Sep 26, 2019
Hello Corbin, We really appreciate the review! Thank you for your support. All the best, Team NWD
It's a beautiful stone. I didn't want to spend a great amount, but its still incredibly attractive. I think the future of diamonds must be in lab diamonds. They aren't worth much once you buy them, so why spend a fortune on something that will immediately depreciate?
By Thomas R.
Response from New World Diamonds· Sep 26, 2019
Hello Thomas, Many thanks for the support and great feedback! We hope you enjoy your diamond. All the best, Team NWD
My custom piece is so far above and beyond anything I could have ever expected! Absolutely flawless and exactly what I wanted.
By Melissa
Response from New World Diamonds· Sep 18, 2019
Hi Melissa, It was a pleasure working with you to craft the perfect wedding band! We wish you tons of love and happiness! All the best, Team NWD
Thank you for a beautiful pink diamond!!
By ryo
Response from New World Diamonds· Sep 18, 2019
Hi Ryo, We hope you enjoy the beauty of your pink diamond for years to come! Many thanks for your support! All the best, Team NWD
Excellent excellent EXCELLENT service! I could not recommend this company more and I fully intend on doing so to anyone that I know who is looking to purchase any sort of diamond jewelry. I worked with NWD to create an engagement ring for my Fiancé and every single step of the process went great. For starters - the customer service is amazing. On top of that, they have some of the best lab-diamond prices that I have seen. If you read into the company, you find out that they are able to do this as they literally run the whole production process from start to finish. Their support team helped me pick out a perfect beautiful diamond for the ring, and then I worked with them to create a CUSTOM ring setting. They crafted exactly what I was looking for - and the result is an amazing piece of art on my Fiance's finger. I know ordering a diamond online may seem scary, but please take my word when I say that the diamond not only matched the high-quality pictures on the site, but was even MORE beautiful in person. I can say that this is one of the best cut diamonds that I have seen on a ring. Every single person who sees it comments on how beautiful it is. A diamond engagement ring is a huge purchase, a very special purchase. Anyone who moves forward to make that purchase hopes for the best experience possible, and I am happy to say that I had just that. I owe it all to Jacques, Tina & Keith. These people helped me every step of the way and I wish them all and the whole NWD team the best! To sum it up, between the great customer service, beautiful diamonds and excellent craftsmanship, New World Diamond is the place to go for those special jewelry purchases!
By HS
Response from New World Diamonds· Sep 18, 2019
Hi HS! Wow!! We are so grateful for the incredible feedback. We appreciate your business and hope to hear from you in the near future! All the best, Team NWD
Beautiful quality of lab grown diamonds. They don't test as diamonds with a diamond tester but if they are type IIA CVD diamonds that's to be expected. The earring backs were really flimsy but I replaced them for about $35 at my local jeweler.
By Diana
Response from New World Diamonds· Sep 3, 2019
Hi Diana, Thank you for the feedback. All of our diamonds are Type 2A and are certified by third party independent labs. Please note that our diamonds do test as diamonds in the tester as we produce our stones using the CVD process. Should you have any questions about our process please don't hesitate to reach out. If we can be of further assistance and help with future diamond purchases please let us know. All the best, Team NWD
